Jim Burke Collision Care
In operation 113 years, 47 years at this location.
Collision Care is a Family owned Business which is located at the Jim Burke Ford Dealership at 2001 Oak St. in Bakersfield California. The Business has been open for over one hundred years. We repair most brands regardless of the Insurance Company responsible for repairs. The Company lives by four values: Respect, Professionalism, Integrity and Excellence, we strive for Complete Satisfaction in all areas of the repair process. We are an Icar gold Certified Repair Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Front office is stellar a 10, however, the reverse camera is having a problem. I keep getting an alarm and warning to be sure to check behind, as I normally do, but that is all new and not normal.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0 -
Of course, I’ll recommend this facility they amazing
Repair Quality - 5.0/5.0 -
Vehicle work was done satisfactory and I was very happy with the vehicle being cleaned. Over all satisfied. Thank you to all.
Customer Service - 5.0/5.0 -
Courteous and helpful staff
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Rushed walkthrough, excess glue, poor color matching, no updates for expected pick up date, didn’t acknowledge nicks in paint on door
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0 -
Lady handle it was not pro.my son wanted tires upside.one or two sizes taller.i thought that was what I agreed on phone.she never mentioned about my son request.its his truck and he is paying for it. He willing to p a y the difference
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Jim Burke did a wonderful job. The only reason this isn’t a 10 of out 10 is because the lady who inspected my car said she didn’t observe a crack on one of my headlights but noticed it later which pushed my car back another week. I was without my vehicle for 2 weeks which made things really hard.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the front desk to the finished product I would like to thank everyone involved in the repair of my 2004 Mercury Grand Marquis. I was amazed with how well the paint was matched and the pin striping was perfect.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done Done in a timely manner
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Satisfied customer...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Them serviced was extremely excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Not very likely because of some unsatisfaction. I have to experience.
Repair Quality - 3.5/5.0 -
I was not satisfied with my door handle not being painted & the inside of the door panels along with other parts of the vehicle that needed to be painted. other than that the paint job is good and other repair that you guys did . Thank you.
Customer Service - 5.0/5.0 -
I had no problem with customer service. They were excellent Leslie & the rest of the customer service Thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very pleased with the service I got, and the promise of the work being completed and the repair turned out. Excellent you can’t tell it from new.
Customer Service - 5.0/5.0 -
Excellent service