Jim Carl's Autobody Repair, LLC

4.9 (892reviews)
99%
859 Route 130,  East Windsor,  NJ  08520

In operation 3 years.

Jim Carl's Auto Body Repair is a family owned and operated auto body repair facility. We pride ourselves on offering high quality repairs and auto paint collision needs. As importantly, we provide excellence customer service and full transparency during the repair process. Our team always takes the time to speak in length to our customers, as well as updating them often on the status of their vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (892)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, seamless repair process, and outstanding communication. Many highlight the high-quality workmanship, with vehicles returned looking brand new, and appreciate the thorough, professional approach from start to finish. Regular text and phone updates throughout the repair process are frequently commended, with customers feeling well-informed and confident at every stage. Timeliness is largely viewed positively, with most repairs completed on schedule or even ahead of time. Occasional delays noted by some customers were attributed to parts sourcing challenges, though proactive communication during these instances was appreciated. Customers also value the helpful coordination with insurance companies and rental car arrangements. A small number of customers suggested improvements in proactive communication and scheduling consistency, reflecting opportunities for continued growth in an already highly regarded service experience.
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"In just one word - Awesome ! Extraordinary professionalism Coupled with outstanding customer service , they deliver the best value possible."
"Awesome family owned business, very friendly and efficient. They replaced the broken window, did some auto body ..." Read more
"... really good costumer services since the first day, high quality on all car repairs, they make it look brand new, I highly recommend it!" Read more
"Everyone was courteous and went above and beyond to make me feel ensured that they were doing a professional job on my vehicle. The car looks like ..." Read more
"... rental car pick up and return. Most importantly, the repair was done exceptionally, with great care and quality. I was impressed with the whole process from start ..." Read more
"That communication was excellent. I did receive both a verbal and text messages throughout the process"
"... hands. And for length of time length you had the car, we were constantly informed of the process, which never left us with unanswered questions or any doubts. My son was ..." Read more
"I cannot recommend Jim Carl's shop enough. Their communication was upfront, easy-to-understand, friendly, and respectful. Their repair was work was top-notch and attended ..." Read more
"I got text message updates pretty much every other day while they had my car which was very appreciated."
"I would have preferred if the shop messaged me texted. But usually I had to call"

My Experience

Everything was perfect and taken care of to my entire satisfaction

Likely to Recommend

Repair Quality

Job well done . Very friendly Manager and team

Customer Service

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Have actually requested a quote on another family vehicle repair

Repair Quality

Repaired as promised in less time than indicated, job well done!

Customer Service

Great customer service!

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They treated me as a family member

Repair Quality

I don’t need explain about this body shop but they are number one ever!

Customer Service

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Customer Service

My Experience

Jim Carl’s Auto Body Shop is amazing. From the moment I dropped off my car, Kim was there and went over the process with me. I received daily updates and the repair was completed ahead of schedule. I appreciate your professionalism and quality work.

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Customer Service

My Experience

My Experience

The entire process was very transparent professional and I never felt like I didn’t know what was happening. I always felt well informed about the stage my car was in, what was being replaced and how things worked. Jim, Kim, Trevor and the rest of the crew put in 110% effort to bring my car back to the condition it was before the incident. I am very satisfied.

Likely to Recommend

Repair Quality

Prompt response; diligent service; coordination with car rental and GEICO

Customer Service

Very response

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Repair Quality

Excellent Customer service and timely update about car status

Customer Service

Excellent

My Experience

Excellent repair. Thank you!

Likely to Recommend

Definitely

Repair Quality

Excellent

Customer Service

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An excellent shop of high quality people in the shop and in the office - many thanks!

Repair Quality

Looks like new, runs fine, and still getting 47+ mpg hwy

Customer Service

There were some complications with getting parts of the right quality which made the pickup date oscillate. Looking over the sources from Albany to Long Island, I have a better understanding of what Kim and Jim tried to explain to me.

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Repair Quality

Customer Service

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Absolutely...without a doubt!!

Repair Quality

Although we haven't had to deal with auto repair service in the past we will say that if we have to in the future it will be with Jim Carl's...the best.

Customer Service

We were kept up to date on the progress and always in a very pleasant manner. Kim is not only easy to talk to, she is very informative. Jim, as well.

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Repair Quality

Customer Service

My Experience

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Customer Service