Jim Carl's Autobody Repair, LLC

4.9 (889reviews)
99%
859 Route 130,  East Windsor,  NJ  08520

In operation 3 years.

Jim Carl's Auto Body Repair is a family owned and operated auto body repair facility. We pride ourselves on offering high quality repairs and auto paint collision needs. As importantly, we provide excellence customer service and full transparency during the repair process. Our team always takes the time to speak in length to our customers, as well as updating them often on the status of their vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (889)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, seamless repair process, and outstanding workmanship, with many noting their vehicles looked brand new upon return. The communication experience stands out strongly, with customers appreciating frequent text and phone updates throughout the repair process, keeping them informed at every step. Timeliness is generally well-regarded, with most repairs completed as promised, though some customers noted delays due to faulty or hard-to-source parts - a factor acknowledged transparently by the shop. Customers highlight the friendly, professional, and welcoming atmosphere, and many express willingness to return and recommend the shop to others. A few customers suggested improvements in proactive communication and scheduling consistency, reflecting opportunities for continued growth in an already highly regarded customer experience.
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"Awesome family owned business, very friendly and efficient. They replaced the broken window, did some auto body ..." Read more
"... upfront, easy-to-understand, friendly, and respectful. Their repair was work was top-notch and attended to with detail and care. I will absolutely return the next time ..." Read more
"... are clearly experts who take pride in their work. The facility was clean and the customer service was top-notch. I highly recommend Jim Carl's to anyone looking for ..." Read more
"Everyone was courteous and went above and beyond to make me feel ensured that they were doing a professional job on my vehicle. The car looks ..." Read more
"Extremely courteous and professionally competent team that delivers immaculate results. I am happy to recommend them ..." Read more
"I got text message updates pretty much every other day while they had my car which was very appreciated."
"Jim Carl's communicated every step of the process as the repairs progressed. They helped with the rental car pick ..." Read more
"Their communication was incredible!!"

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jim Carl’s Auto Body Shop is amazing. From the moment I dropped off my car, Kim was there and went over the process with me. I received daily updates and the repair was completed ahead of schedule. I appreciate your professionalism and quality work.

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Customer Service

My Experience

Everything was perfect and taken care of to my entire satisfaction

My Experience

My Experience

The entire process was very transparent professional and I never felt like I didn’t know what was happening. I always felt well informed about the stage my car was in, what was being replaced and how things worked. Jim, Kim, Trevor and the rest of the crew put in 110% effort to bring my car back to the condition it was before the incident. I am very satisfied.

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Repair Quality

Prompt response; diligent service; coordination with car rental and GEICO

Customer Service

Very response

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Repair Quality

Excellent Customer service and timely update about car status

Customer Service

Excellent

My Experience

Excellent repair. Thank you!

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Definitely

Repair Quality

Excellent

Customer Service

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An excellent shop of high quality people in the shop and in the office - many thanks!

Repair Quality

Looks like new, runs fine, and still getting 47+ mpg hwy

Customer Service

There were some complications with getting parts of the right quality which made the pickup date oscillate. Looking over the sources from Albany to Long Island, I have a better understanding of what Kim and Jim tried to explain to me.

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Customer Service

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Absolutely...without a doubt!!

Repair Quality

Although we haven't had to deal with auto repair service in the past we will say that if we have to in the future it will be with Jim Carl's...the best.

Customer Service

We were kept up to date on the progress and always in a very pleasant manner. Kim is not only easy to talk to, she is very informative. Jim, as well.

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Customer Service

My Experience

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Customer Service

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I’m very satisfied with all the work done , and very professional crew.

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Repair Quality

Great work and even better communication

Customer Service