Jim Causley Buick GMC

5.0 (340reviews)
100%
38111 Gratiot,  Clinton Township,  MI  48036

Jim Causley Buick GMC is a full service collision and mechanical repair facility servicing all makes and models. Our technicians are GM factory trained to return your vehicle to pre-accident condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (340)

Customers say
Overall Customer Satisfaction
Customers consistently praised the body shop for its outstanding service quality, with many highlighting the professionalism, friendliness, and helpfulness of the staff. Repairs were frequently described as excellent, with vehicles returned looking brand new or beautiful. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. Communication was widely appreciated, with customers valuing regular email and phone updates throughout the repair process. The availability of loaner vehicles was also noted as a significant benefit. A small number of customers mentioned a desire for more proactive communication during the repair process, and occasional delays due to parts availability were noted, though customers acknowledged these were outside the shop s control. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop.
Select to learn more
"They did an awesome job. Quality work, kept me informed, very easy to work with. Would highly recommend them!"
"Always excellent service. Staff is friendly, polite, and professional. Always addresses my concern, answers my questions, ..." Read more
"All repairs were completed ahead of schedule and done with care!"
"... vehicle repaired before at Jim Casuley Body shop. They are the best. From the manager to all his employees." Read more
"TOP NOTCH SERVICE! Everything from start to finish was first class."
"Estimated time was two weeks. They got it completed in one week."
"My vehicle was repaired before the estimate time. Was washed and wax ready for pickup"
"Completed a day early!"
"It was ready when promised."
"It took a few extra days to get my truck back."
"... satisfied with the finished job. Repair looks great. Body shop was very diligent keeping me updated on the progress." Read more
"Great communication and delivered early"
"Yes, communication was perfect!"
"Yes they kept me informed everyday."
"No updates or communication"

My Experience

Everyone was very helpful and kept me informed as to the progress, very satisfied

Likely to Recommend

Repair Quality

Everyone was helpful and kept me up to date on progress

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

So far everything is great.

Customer Service

Everyone was informative and treated us well.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Christian Roy was very helpful and polite. Everyone was very professional. It was a pleasure working with Jim Causley Buick.

Likely to Recommend

fantastic service

Repair Quality

Customer Service

My Experience

Very professional and courteous

Likely to Recommend

Knowledge and courteous

Repair Quality

Customer Service

My Experience

They guys in the bump shop counter were very polite and personal. Helpful

Likely to Recommend

Repair Quality

Very professional and speedy on my repair.

Customer Service

Very polite and polite

My Experience

Even though they had delays receiving parts, they completed the repairs plus some and were very curious the whole process

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience no problems finished faster than I thought very pleasant to deal with highly recommend car looks great again

Likely to Recommend

Repair Quality

Customer Service

My Experience

Christian and his coworker at the front desk were super friendly and easy to work with.

My Experience

always go above and beyond!

Likely to Recommend

Repair Quality

TOP NOTCH SERVICE! Everything from start to finish was first class.

Customer Service

Likely to Recommend

Easy to work with. Great communication

Repair Quality

My Acadia loks great after the collision repair.

Customer Service

So helpful!!!!

My Experience

My Experience

Likely to Recommend

I’ve been buying my cars from Causley for thirty some years at least , and I can’t remember ever having a bad experience!

Repair Quality

Christian made the whole experience very easy!

Customer Service

Likely to Recommend

Repair Quality

Customer Service