Jim Causley Buick GMC

5.0 (340reviews)
100%
38111 Gratiot,  Clinton Township,  MI  48036

Jim Causley Buick GMC is a full service collision and mechanical repair facility servicing all makes and models. Our technicians are GM factory trained to return your vehicle to pre-accident condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (340)

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Repair Quality

It looks and drives wonderful, however I now hear road noise from that section of the car that we didn't hear before.

Customer Service

I got the text updates which I appreciated, however the job was finished a week later than expected and there was no indication of that from the various texts until the day that it was originally supposed to be finished..

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Returned Clean

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My Experience

Thank you all so much keep doing what you do and that's making customers happy

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My Experience

My Experience

Great customer service

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My Experience

Very professional and accommodating to the customers. Jim Causley is the best!

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Completely satisfied!

Returned Clean

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Wendell was great! Very personable and always so nice and professional

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My Experience

Thanks

My Experience

Jim Causley did a great job keeping in touch with me about the status of the repair and they were also sure to return my car in great shape.

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My Experience

Excellent customer service by Wendall. Made the entire process stress free. Car looks great

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My Experience

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My Experience

Car smells musty from the water due to the heater core rupturing the carpet was replaced but the mats were not. We came in twice for the same problem the car overheating. Thank god I was not burned I actually heard the water gushing through I pray that we did not get a lemon. Otherwise customer service was great David and Maridenise Bowie

Likely to Recommend

Very friendly but won't say much they don't want to step on each other's toes

Repair Quality

Carpeting was replaced due to heater core. But matts were not and we were left with a mildew musty smell. I don't feel that the carpet was not installed to factory regulation This is the second incident with the heater core we are just waiting for the other shoe to drop. We are paying for a 2015 Terrain with 8,000 miles with all the problems we should have bought it used. We feel as though we are paying for a used car. We realize that we are small fish in a big G M C pond and we have no one to bail us out. Great way G M C Repays its customers for their loyalty. I am sure no one will read or respond but at least we are having our say. Ps do we have to wait for the third time for the lemon law to to take place. Dissatified customer that's stuck with a Lemom. Hopefully this email will not fall upon deaf ears. Normal every day hard working Bowie family who has been taken advantage of who can't afford an attorney

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My Experience

Great Job!!!

My Experience

Great Job

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