Jim Causley Buick GMC
Jim Causley Buick GMC is a full service collision and mechanical repair facility servicing all makes and models. Our technicians are GM factory trained to return your vehicle to pre-accident condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
It looks and drives wonderful, however I now hear road noise from that section of the car that we didn't hear before.
Customer Service - 4.0/5.0 -
I got the text updates which I appreciated, however the job was finished a week later than expected and there was no indication of that from the various texts until the day that it was originally supposed to be finished..
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you all so much keep doing what you do and that's making customers happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and accommodating to the customers. Jim Causley is the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Completely satisfied!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wendell was great! Very personable and always so nice and professional
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks
My Experience - 5.0/5.0 -
Jim Causley did a great job keeping in touch with me about the status of the repair and they were also sure to return my car in great shape.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service by Wendall. Made the entire process stress free. Car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Car smells musty from the water due to the heater core rupturing the carpet was replaced but the mats were not. We came in twice for the same problem the car overheating. Thank god I was not burned I actually heard the water gushing through I pray that we did not get a lemon. Otherwise customer service was great David and Maridenise Bowie
Likely to Recommend - 5.0/5.0 -
Very friendly but won't say much they don't want to step on each other's toes
Repair Quality - 2.5/5.0 -
Carpeting was replaced due to heater core. But matts were not and we were left with a mildew musty smell. I don't feel that the carpet was not installed to factory regulation This is the second incident with the heater core we are just waiting for the other shoe to drop. We are paying for a 2015 Terrain with 8,000 miles with all the problems we should have bought it used. We feel as though we are paying for a used car. We realize that we are small fish in a big G M C pond and we have no one to bail us out. Great way G M C Repays its customers for their loyalty. I am sure no one will read or respond but at least we are having our say. Ps do we have to wait for the third time for the lemon law to to take place. Dissatified customer that's stuck with a Lemom. Hopefully this email will not fall upon deaf ears. Normal every day hard working Bowie family who has been taken advantage of who can't afford an attorney
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Great Job!!!
My Experience - 5.0/5.0 -
Great Job