Jim Causley Buick GMC
Jim Causley Buick GMC is a full service collision and mechanical repair facility servicing all makes and models. Our technicians are GM factory trained to return your vehicle to pre-accident condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Absolutely the best!!!
My Experience - 5.0/5.0 -
Wendell Kept me updated, and good follow up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Still would recommend. Have high expectations with the Causley name
Repair Quality - 4.0/5.0 -
You were able to get started on the vehicle before other repair shops, which was great! There was a lot of work. A couple of items prevent me from a 10…. Upon pickup there were highly visible scratches in the paint where work was done. They were addressed with rubbing compound or polish after I brought it to the shop’s attention - while I waited. It shouldn’t have been delivered looking like that, although I know they were trying to get it done since it was a few days beyond the original estimated completion date. I also had to return a week later for part installation. I understand supply chain issues but the part hadn’t been ordered during the 4 weeks the car was there. Lastly, automatic email updates were great when all was on schedule but I never got any notice of a delay on or before the scheduled completion date.
Customer Service - 4.5/5.0 -
They were informative and friendly. Nine only because of the items mentioned in previous response. Not sure who does quality control to prevent the scratches but they tried to make them less visible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job! We are completely satisfied with the work done on our Chevy Blazer. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completely satisfied with repair work. We were happy to get our vehicle back a day before expected. Thank you!
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They did a great job and was very impressed with how they cleaned up my car too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wendell Wilson and the crew did a great job of keeping updated. He also had a yet unscheduled oil change done before I picked up the vehicle.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dealership did good job
My Experience - 5.0/5.0 -
Your staff was friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
In the back seat there was some remnants , that wasn't cleaned after the repair.
My Experience - 0.0/5.0 -
Not even close. I received the car in a debilitated state with multiple codes. Drove it back to the dealer and I'm in another rental. NOT HAPPY AT ALL.
Likely to Recommend - 0.5/5.0 -
Not going to happen and I work at GM as an engineer.. I will voice my not only with my fellow employees but will also voice my complaint with corporate.
Repair Quality - 0.5/5.0 -
I took my car into your body shop to get the front bumper and radiator fixed.(AAA insurance claim). When i dropped off the vehicle it was running fine with NO codes what so ever. Upon completion of your work, I had the opportunity to drive the vehicle all of 2 miles before the engine went into Reduced Power Mode and Stabilitrack disabled (I live 3 miles away...never made it home). I returned the car to you and I was informed it was not your fault, and the fix would start at $1400. Obviously i was not enthused so i took it to Hamilton Chevrolet. Repairs exceed 2k. I'm not sure what the procedure was to fix the radiator but you abused my vehicle either directly or indirectly. 100% not satisfied. as for the body work its fine.
Customer Service - 2.0/5.0 -
they were fine but they were covering for the BS the mechanic caused
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Overall, I am satisfied with the body work.
Repair Quality - 2.5/5.0 -
The work that was done was excellent. Unfortunately, I was told that my warranty would cover the tire that was repaired. When I finally picked up my vehicle after 2 weeks. I was told that I was misinformed and I owed $35 on top of the original quote. I was not happy. Plus, I was told the tire was balanced. I took my car on the freeway and immediately noticed that the steering was pulling to the left pretty hard. It was not like that when I dropped off my vehicle. Not sure what is going on but I'm not happy at all.
Customer Service - 4.5/5.0 -
Very friendly but it took a very long time to check out. You need a better system.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Don and Wendell so nice!