Jim Hardman Buick Gmc, Inc.

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Yes I was very satisfied with the repair work on my KIA as well as the staff. thank you

Likely to Recommend - 0.5/5.0 -

Can you blame me?

Repair Quality - 0.5/5.0 -

After having my 2014 Chevy Cruze in for repair the first time due to an accident, the quality control that let it out the door after repair was virtually non-existent. Had to take it back a 2nd time to repair the repair. After the 2nd time, I'm still not satisfied. My vehicle received a passenger side scratch while in their possession, which was not repaired as well.

Customer Service - 1.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The work done was handled in a quick and timely manner also the repairs look great and the customer service was warm and cheerful. As for the rental car it was to small it was supposed to be a mid size and was a standard they took forever to arrive and the car was dirty they we're to call me to switch the car and never did. So enterprise gets an F.for failure to live up to standards.

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Loved the emails letting me know the the progress of my car.

My Experience - 5.0/5.0 -

Your team was extremely professional and handle the entire process with great attention and care. Great communication! I am very pleased to have chosen your company to complete the repairs. Thank You, Patrick

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very good

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Bumper cover still needs further repair, which has been scheduled.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They did a beautiful job, I couldn't even tell my car had any damage!!!! When I picked up my car it had been cleaned inside and out, looked like new. I will definitely tell people to brink there car to Hardman for all body work!!!!

My Experience - 5.0/5.0 -

All parties involved were very nice and helpful. I loved the email updates. That is very helpful. I was surprised to find the inside and outside of my car cleaned! That was just a great extra perk. Overall Just a job well done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent job all around and wonderful customer service. Thanks so much for making this an easy process

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was a little skeptical at first about taking my Kia Optima to a GMC collision center, but as soon as I arrived I was treated like a customer should be treated. From the beginning to the end I received daily updates on the progress and was happy to see the repairs done 3 days sooner than the targeted date. I will definitely remember my experience there. Thank you