Jim Hardman Buick Gmc, Inc.

4.8 (1,060reviews)
97%
1592 Browns Bridge Rd,  Gainesville,  GA  30501

Jim Hardman Collision Center is a dealer owned repair shop. Jim Hardman Buick GMC has been in business since 1985 and provides mechanical repairs, parts, and collision repairs to our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,060)

Likely to Recommend

My vehicle was returned to me as promised, as good as new, highly recommend this dealership and collision shop

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Our whole experience with your collision team was phenomenal. Jason was very patient with us answering all of our questions, very professional, great customer service, very detailed when explaining things to us, and always had a smile on his face. Ruby at the desk was very professional and polite as well. I wish companies had employees like these two that gave above and beyond great customer service.

Likely to Recommend

Repair Quality

Great job

Customer Service

Jason and Rubys customer service was above a 10. More companies need to have employees like both Jason and Ruby.

Returned Clean

Likely to Recommend

Repair Quality

Jake McBride at Milton Martin did a fantastic job repairing my wrecked van. He and his staff were all very professional and personable. My car looked as good as new. Thanks to everyone for your assistance. Lois Finlay

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jason over at the collision center goes over and beyond to satisfy the customer! I would definitely recommend them!

Customer Service

Returned Clean

My Experience

My Experience

Great service I was kept informed on progress quality work as well very pleased

My Experience

I. Love the. Work .on my car . It really looks New. And the. Job was done in a great timely manner. Thank you so much ..

Likely to Recommend

Repair Quality

I. Love the job . That was done on my car. The friendly. Service and. It was done in a great timely manner. I will recommend you to everyone . Thanks again.

Customer Service

Great. Job. . !! I love it

Returned Clean

Likely to Recommend

Repair Quality

I give the work on the cosmetic appearance a 10. Couldn't be happier. My problem is that I keep getting a message to service the "park assist system." You replaced the sensor on the side that was damaged, but according to Mr. McBride, who has been very helpful, the test message show that an incorrect part was installed on the right side. It wasn't replaced. No damage on right side. His tech cleared the system and reset it. But I'm still getting the message.

Customer Service

Everyone was helpful and polite

Returned Clean

Likely to Recommend

I would definitely recommend them to anyone for collision repairs...

Repair Quality

Unfortunately this was my 3rd time having to use the collision center due to accidents, but each time was as pleasant of an experience as it could be. Everyone was kind, Courteous, and very helpful. Hopefully I won't need their service again, but if I do have another accident, my GMC Sierra will be taken to Jim Hardman Cadillac, Buick, & GMC..

Customer Service

The customer service was top notch..

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Had to settle with parts from supplier not satisfactory

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a good job, but I think they can improve the delivery time.

Customer Service

Returned Clean

My Experience

I appreciated how you guys worked with the insurance company. I loved the feedback you gave me on what was next, how long things would take, etc. you made sure I was aware that one piece was still not in but you would call me as soon as it was and replace it. It put my mind at ease. I appreciate you guys.

My Experience

Likely to Recommend

Repair Quality

Highly recommend great service and great people.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It took 4.5 months to get this vehicle repaired, no offer of loaner, poor communication, and lots of blame other than on themself. I used this dealer because Country Financial recommended.

Customer Service

I feel like they felt their time was more important than mine. Updates were mostly given upon my inquiry.

Likely to Recommend

Repair Quality

They're great. Nice job, quick turnaround and good communication.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great job in the collusion center and with other repairs!

Customer Service

Returned Clean