Jim Norton Collision Center-Tulsa

5.0 (559reviews)
100%
8383 East 97th Street,  Tulsa,  OK  74133

Full service collision repair.. Certified with Toyota Motor Company.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (559)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very friendly and courteous. However, they did not fix the sensors.....or they turned them off? BSM still shows on my dash. Usually when I pull into a parking lot or my garage....the sensor will work. After I picked it up today. It did not work. It needs to be fixed. Is it possible I can bring it in Monday afternoon around 1:00 pm....or so? Thanks

Likely to Recommend

I am sure there is a legitimate explanation as to why the front and back sensors do not function.

Repair Quality

The people I met were very courteous and helpful. However, they were to repair the sensors in the vehicle. They did not do so. I called this morning and was advised to bring the vehicle back at my convenience. Doesn’t seem the weather is going to be very agreeable for a few days. I don’t know if I should call State Farm and discuss the situation. They repaired the bumper. But, the front and back sensors do not work. I didn’t realize this until I pulled into the garage. The sensor did not go off and it always does so as I get close to anything. I then backed out of the garage because there was a vehicle coming down my street. I wanted to see if the rear sensor would engage. It did not. As weather permits, I shall bring the vehicle back so they may complete the repair.

Customer Service

Very helpful and courteous. When I phoned this morning they were very apologetic.

Returned Clean

My Experience

Extremely nice repair job I can’t see where the dent was the color matches perfect very pleased.

Likely to Recommend

Repair Quality

Excellent repair.

Customer Service

Very good service. Easy experience.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

David was amazing! He offered to meet me after hours to pick up my car when I had a family issue.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very polite and professional. The car looks perfect and spotless inside and out Thank you Jim.Norton and employees

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

No one wants to have a collision but if you do Jim Norton Collision is the best place to go. The staff is wonderful and very professional. They did a great job!

My Experience

Everyone was so polite. My car looked fantastic inside and out.. . Everything was completed as promised . Will highly recommend you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Very friendly...Mr. Dumas & Mr. Dustin Ogg. Asked if I was satisfied with the work performed in my vehicle.

Likely to Recommend

Repair Quality

Great service/people/facilities.

Customer Service

Returned Clean

My Experience

Great service, and communication during process. Loved text updates! Highly recommend

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service