Jim Norton Collision Center-Tulsa

5.0 (559reviews)
100%
8383 East 97th Street,  Tulsa,  OK  74133

Full service collision repair.. Certified with Toyota Motor Company.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (559)

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Returned Clean

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Repair Quality

Excellent service. Car looks like new. Thanks!!!

Customer Service

Returned Clean

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Customer Service

My Experience

This is the second time I've had to bring my car in for repairs. Both times it looked great. There was a scratch on the bumper and it was taken care right then. Thank you

My Experience

Thank you for the ultimate service. I had wonderful communication with the staff and they were prompt in giving me answers. My car was completed when they told me it would. When I picked up my vehicle, they brought my car to me immediately. I felt like I had a new car again because of the interior clean and the exterior. It smelled awesome. Very professional! You are the best. Thank you for the great service.

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Repair Quality

Great customer service

Customer Service

Caring and helpful

Returned Clean

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Customer Service

My Experience

No one walked around my car with me upon pick up to show me what repairs had been done, to check for satisfaction, or to address any questions I may have had.

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Repair Quality

They did a great great job

Customer Service

Did not worry at all very good customer service and new what was going on the whole process.

Returned Clean

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I have already told all my friends about the outstanding results!

Repair Quality

Outstanding results and outstanding customer service!!

Customer Service

Again... Outstanding results and customer service!!

Returned Clean

My Experience

We always use Jim Norton Collision. They are the best! They kept us apprised s to how the work was going. Couldn’t have been a better experience! We highly recommend them!

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Repair Quality

I already did this once

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Returned Clean

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Returned Clean

My Experience

Multiple issues were found with my repairs, indicating a lack of quality control. Additional damage was caused to my truck as well, though minor, by improperly remounting the tool box too close to the cab. The service associate, David, has been very responsive and helpful to correct these issues. These repairs are continuing, so I am unable to provide a final review at this time.

Likely to Recommend

I also should mention the repairs were great. Everything fit together perfectly!

Repair Quality

The service was exceptional and I was kept informed throughout the process!!!

Customer Service

David and the rest of the crew sent status updates. I never had to call and ask what was going on.

Returned Clean

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My Experience

Both your service and personnel worked to solve my problems with fast and efficient care.

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My Experience

Professional treatment throughout the repair process. Jim Norton representatives were friendly and helpful.

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My Experience

David and jerry were veryyyyt nice and kind

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All very kind

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Repair Quality

Everyone was so efficient and gracious. Our car looks like new. Beautifully repaired and detailed. We are very happy

Customer Service

Everyone was polite. And efficient. The car looks wonderful and was beautifully detailed. Like new

Returned Clean

My Experience

My car looks brand new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean