Jim Norton Collision Center

4.9 (1,754reviews)
97%
9038 NW Expressway,  Yukon,  OK  73099
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Shop AssistantSparkles

In operation 25 years.

Profirst Honda/Acura Certified Collision Center and Oklahoma City's ONLY Toyota Certified Facility! We are also the preferred Collision Facility for Battison Honda, Orr Nissan West and Joe Cooper Ford of Yukon. We perform competitively priced high quality repairs in a timely fashion while providing a great customer experience. We work with and match all Insurance Company estimates and written warranties.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Scion
Toyota

Reviews (1,754)

Customers say
Overall Customer Satisfaction
Customers consistently praised the collision center for its outstanding communication, with many highlighting frequent text and email updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new and damage virtually undetectable. Timeliness was a standout strength, as numerous customers noted their vehicles were completed days or even weeks ahead of schedule. The professionalism and friendliness of the staff received widespread appreciation. A few customers noted areas for improvement, including occasional issues with incomplete repairs, panel alignment, and cleanliness, as mentioned directly in their feedback.
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"Excellent experience from start to finish. Very well-informed, friendly and communicative staff. Service advisor ..." Read more
"The quality of the repair is excellent. You cant even tell there was any damage."
"... respect. The car was returned washed and vacuumed. You couldnt tell that it was ever damaged. I hope I never have to ever have to have a car in ..." Read more
"From the moment I walked in the door the customer service was superb. Their staff made this repair seamless and efficient."
"Quality workmanship, and the work is guaranteed!"
"It was ready 10 days earlier than they quoted"
"You guys are the best. The car looks like new. And I got it back ten days ahead of schedule."
"Excellent work and completed a week earlier than originally anticipated"
"Did a great job ahead of schedule. Best body shop experience Ive had."
"It was ready much earlier than expected."
"I couldnt have asked for a better experience! The communication throughout the process was amazing. The final product was unreal. Like it never happened!"
"They were constantly in communication via text, I was never left questioning when my vehicle would be ready. And the ..." Read more
"Keeping us updated by text is really a good idea. We had a feeling something was being done. We realize ..." Read more
"... us a timeline of when repair is happening. We had no idea of when our vehicle may be ready for pick-up. It was sooner than expected but being uninformed ..." Read more
"I never had to worry about where they were at in the process"

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Customer Service

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I already have to 3 people.

Repair Quality

Job was finished to perfection (as far as I can tell) much earlier than estimated. Vehicle looks brand new and they cleaned the outside as well. With about 8k worth of damage I assumed the full fix would take a month or more. It took about 10 days. Well done collision center team!

Customer Service

Great

My Experience

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Customer Service

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Super happy with the experience at Jim Norton will tell everyone I know

Repair Quality

The work was done great the car looks brand new again and they were super fast. Josh kept in constant contact and was great on communication. The staff at the office was super friendly and was very patient and professional.

Customer Service

Everyone was super friendly and professional. Josh is a great communicator.

Returned Clean

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Repair Quality

Customer Service

My Experience

The updates we received were timely and we always knew where the car was in the repair process. Every employee we encountered was professional and courteous. I would use this business again for any repair needs.

My Experience

My car looked amazing! Thank you!!!

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Customer Service

My Experience

My experience was so positive!! My car looks beautiful, and I will recommend this place to everyone I know :) thank you so much!

My Experience

All around great experience. All members of the team are polite and friendly. Joshua made sure i was updated and informed every step of the way. Completely hassle free from start to finish. 10/10

My Experience

Fix the car as it was prior to the fire.

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My Experience

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Repair Quality

Good quality work, great communication. Very happy with the service.

Customer Service

Returned Clean

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My Experience

Great and fast thank you

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Repair Quality

Finished early thank you

Customer Service

Returned Clean

My Experience

They did an awesome job with the repair. My car was even finished a few days before the estimated completion date. I recommend them for collision repair! Thanks again Josh!

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Customer Service

Returned Clean