Jim Norton Collision Center
In operation 25 years.
Profirst Honda/Acura Certified Collision Center and Oklahoma City's ONLY Toyota Certified Facility! We are also the preferred Collision Facility for Battison Honda, Orr Nissan West and Joe Cooper Ford of Yukon. We perform competitively priced high quality repairs in a timely fashion while providing a great customer experience. We work with and match all Insurance Company estimates and written warranties.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
I had to play the middle men to get my Tahoe fixed properly. I felt I had to fight the insurance company and persuade the body shop to follow up to make sure all damages were taken care of. I didn't get to enjoy my vacation because of the constant worry that was put on me! I did alot of phone calls to get done right and had to get my attorney involved. This is the first time I had to go through all this, no empathy once so ever from Jim Norton Body Shop. I'm glad my Tahoe is fixed but i went through hell!
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
It's going to depend how they handle the overspray and pin-stripe.
Repair Quality - 2.5/5.0 -
Got ins estimate. Got estimate from Jim Norton . Dropped off a copy of ins paperwork. Set appt for Monday. Dropped car off at 9, they called about noon & needed a copy of the paerwork. Dropped more paperwork ~2. Car had not been moved. When we were setting the appt, they said they could have in finished within a week. Ins figured 4.5-5 days. Called on Thurs, they said Wed. I told I was going out of town on Tues. Needed to picked on Mon. It had Black overspray on White paint. NO ONE NOTICED. The forgot to spray the pinstripe.
Customer Service - 1.5/5.0 -
Lacking
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely! I'm going back if people aren't looking out for my little Toyota coming through!
Repair Quality - 5.0/5.0 -
10 This is my second time to use them!
Customer Service - 5.0/5.0 -
I received a phone call on every step as if I was right there looking at it myself! I really appreciate that! He was so professional and very detailed! When I picked up my vehicle I did let him I was very appreciative and will be back if need so!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated the professionalism and customer service I received.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
My car was left unlocked.
Customer Service - 4.5/5.0 -
Very nice. Took a couple days to get through sometimes.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Took 21 days to do mostly minor repairs and had to keep calling to get status updates. Wouldn't recommend them to anyone. Could have taken to ford directly