Jim Shorkey Collision Center

5.0 (235reviews)
100%
2352 Browns Bridge Road,  Gainesville,  GA  30504

JIM SHORKEY COLLISION CENTER IS AN OEM CERTIFIED NISSAN, INIFINITI, KIA, HYUNDAI, HONDA , ACURA & MITSUBISHI REPAIR FACILITY SERVICING ALL MAKES AND MODELS. WE WILL ACCEPT ANY INSURANCE ESTIMATE AND NEGOTIATE WITH THEM DIRECTLY.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (235)

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I would tell them that repair work is great but communication is terrible.

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The work they did was good. Poor communication is what caused my frustration.

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Some wind noise on the drivers side door but the body work looks really nice.

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Very nice but wouldn’t call back when they said they would. Would always answer the phone and talk to me.

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Bruce, William, and Lisa are gems. Hard to find folks these days that are truthful and care about customers. I’ve used Carriage Collision many times in the past because of the quality there.

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Returned Clean

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Already have to several people

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Looks like new

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Was very pleasant

Returned Clean

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Hood still neefs to be reallignef

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Hood still needs to be realligned!!

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As stated in a.m. comments, we think our SUV looks better than the day we purchased it. Thanks again.

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As usual, my experience with this company was everything it should have been! The receptionist, Linda, and William Orlando were very accommodating. They took care of everything from reaching out to the insurance company, to arranging for the return of my rental car. My 2011 Murano looks good as new!

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More than just satisfied!!

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There were some customer service issues during the month of repair.

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With Customer service they provided to us....yes definitely would recommend

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William at Collision Kia and Becky with Country were both phenomenal. Both explained the process from beginning to end.

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Excellent. William was great to work with.

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I worked with William. The day after the repair was completed he told me the windshield had a crack, I told him the windshield had no crack when I dropped it off. He said the windshield had a very small nick in it when I dropped it off and that HIGH temperatures can cause a crack to develop from a nick. He also told me the car was heated to 160 degrees as part of the repair. So, he new my car had a nick and that high temperatures can cause a large crack from a small nick. He is a professional. Why did he not call me BEFORE the car was heated to 160 degrees? If he did, I could have had the wind shield repaired from $60.00. But now, I have to replace the entire windshield for $250.00. I am disappointed and feel obligated to post online review about my experience.

Returned Clean

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Great Job. Great customer service

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They worked so hard to locate parts. I am thankful that they were diligent and got the job done.

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They explained about the parts that were so hard to get.

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