Jim's Collision
In operation 72 years.
Jim's Collision Shop has been in business for over 70 years on the east side of Detroit. Our goal is to provide high quality repairs on a timely basis. We provide no charge loaners, so our customers don't have to worry while repairs are being completed. Jim's Collision is the largest privately owned collision repair shop in Detroit since 1952, with over 70 years’ experience. We are I-Car Gold Certified. We offer Free Loaner Vehicles & courtesy pick n drop. Free Estimates. Staffed with ASE-certified experienced technicians for the body, paint, and mechanical repairs. Lifetime warranty – we stand behind our work! Experienced, friendly, and professional staff for best customer service. Provide hassle-free insurance processing for customers. Jim’s Collision offers competitive pricing in the market. Towing service available on request. We provide a one-stop shop for our customers for all their needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Wonderful service - great staff!
Customer Service - 5.0/5.0 -
Staff was great at communicating the work to be done and keeping me posted on any delays.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
There is noticeable damage to my vehicle when I picked it up on Tuesday. The is white specs of paint on the hood, damage to the front bumper, paint run on the drivers side by the door and the front passenger door has a scratch or mark on it that was not there when I dropped it off for service. Also my gas cap door does not stay closed.
Customer Service - 4.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0 -
I really like the Repair work.
Repair Quality - 4.0/5.0 -
The Repair work is impeccable the delay due go a parts issue affected my rating.
Customer Service - 4.0/5.0 -
At times communication was great it dependent on who I talked to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work done in a timely manner and a fantastic job was done.
Customer Service - 5.0/5.0 -
Work done in a timely manner and a fantastic job was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
That guy did the job. I really appreciate it.
Repair Quality - 5.0/5.0 -
Thank you for taking care of my fit. I really appreciate it and the patience. I did a good job very professional thank you very much.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great people clean shop good work
Repair Quality - 5.0/5.0 -
I appreciate their commitment to quality work
Customer Service - 5.0/5.0 -
They kept me updated and I
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond in helping me be able to get my car back without the deductible that I was not responsible for paying.
Customer Service - 5.0/5.0 -
If i could rate it a 15 i would
Returned Clean
My Experience - 5.0/5.0 -
I’m extremely satisfied with the recent repairs on my car, it looks like brand new again. The staff was extremely helpful and a joy to work with. I’d recommend Jim’s Collision to all of my friends and family. Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys were great
Customer Service - 5.0/5.0 -
You guys were great
Likely to Recommend - 5.0/5.0 -
No comment
Repair Quality - 5.0/5.0 -
Very professional and friendly.
Customer Service - 5.0/5.0 -
They explained exactly how the car was to be repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great cat was finished on time a was wash and clean and they r very nice
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am extremely satisfied with both the quality of the work performed and the friendly staff of the company. I will definitely recommend the shop to anyone who may need collision work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have sent customer to him before.
Repair Quality - 5.0/5.0 -
I'm still waiting for the letters on the back. ROUGE. SL AWD
Customer Service - 5.0/5.0 -
The Owner was polite.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall I am very happy with the work done on my vehicle. The workmanship and repairs appear to be excellent. The only thing that got frustrating was the amount of time it took to get the work done. It was communicated to me that some of this was out of your hands, which I get. I would gladly recommend anyone to your shop.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Very good repair job.
Repair Quality - 5.0/5.0 -
Very good job , my Vehicle looks like new.
Customer Service - 5.0/5.0 -
Took about 3 weeks, couldn’t get some of parts in a timely manner, but in the end my Vehicle looks so good inside & out.
Likely to Recommend - 0.5/5.0 -
My camera still don’t work properly. Not the correct ones and the paint job is horrible and I have to bring it back in on Monday.
Repair Quality - 1.0/5.0 -
I had to bring my vehicle back into shop twice and every time is not fixed correctly or I find another issue.
Customer Service - 4.5/5.0 -
Excellent customer service