Jm Pacific Auto Body. Inc

4.8 (80reviews)
96%
851 Mapunapuna St,  Honolulu,  HI  96819

In operation 21 years.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (80)

Likely to Recommend

Repair Quality

I was surprised at how fast the entire repair process was.

Customer Service

Friendly and helpful.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Excellent Job!

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Likely to Recommend

I like the quality of the work

Repair Quality

The time of completing the work, had just a little bit of delays, but other than that, the quality of the work was done. Perfect I love it.

Customer Service

When I brought the vehicle for the repair, he did not remember that I already brought the vehicle for estimate two weeks prior that day.

Returned Clean

Likely to Recommend

Repair Quality

They handled the job professionally and meticulously. Thank you Roy!!

Customer Service

I highly recommend JM Pacific Auto Body. My insurance company recommended this repair shop, and I made the right choice.

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Likely to Recommend

Repair Quality

Repair was perfect. Customer service, not so much. As a brand new customer to this type of service, the attendant inspecting my vehicle at the time provided excellent auto shop knowledge, but did not feel confident with office work (completing paperwork, handling phone calls, short temper). I had to follow up many times for my vehicle to get the proper services.

Customer Service

Bonus points for other worker at end of services. She handled my concerns with care.

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Repair Quality

very professional and did an excellent job and public relations .

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Good service, facility clean and personnel courteous and professional.

Customer Service

See previous comment

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Repair Quality

Customer Service

Roy and the rest of the people was very helpful.

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Repair Quality

Customer Service

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Repair Quality

They did an excellent job, quick and efficient. I drop it off and the next day I got back my truck. Staff are very kind and professional.

Customer Service

Excellent

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

I am 100% satisfied with the repairs . They were all so nice when we came in to drop off the vehicle . I was surprised it only took 3-4 days to finish ! I thought it would take weeks . They did a great job ! Car looks good as new . They also washed it for me and cleaned the interior wish I truly appreciated ! Quick to finish repairs & clean the whole car just shows they love what they do & care for their customers .

Customer Service

Everyone was so kind . Customer service was amazing . They explained things so well.

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Repair Quality

Customer Service

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Repair Quality

Pleasant to work with

Customer Service

Kelsey was great

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Likely to Recommend

I will be singing praises of the work and the staff.

Repair Quality

Front fender installed. In a very timely manner,,, areas were investigated for any further structural damage to the frame.

Customer Service

From start to finish the staff was excellent in getting my car fixed and road ready.

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Repair Quality

Customer Service

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Likely to Recommend

I would highly recommend!

Repair Quality

Repair was done in a timely manner, communication was seamless and the repairs were done with precision.

Customer Service

Easiest communication ever. They were quick to respond and were able to answer all of my questions.

Returned Clean

Likely to Recommend

I already recommended a friend.

Repair Quality

Customer Service

Returned Clean