Joe Basil Chevrolet
In operation 56 years, 41 years at this location.
Having a collision or any type problem with your vehicle can be an inconvenience and stressful, but we will try to help in any way we can to relieve some of the inconvenience and stress. Any questions please feel free to call or stop by in person and we will steer you in the right direction. We work on any make or model vehicles including Chevrolet, Ford, Lincoln Mercury, Toyota, Volkswagen, Saab, BMW, Buick, Pontiac and more.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 5:00 pm |
My Experience - 5.0/5.0 -
Yes, the car was repaired in a timely manner. I received updates regularly. The repairs to the vehicle were professionally done. I am truly satisfied with the job they did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joe Basil Chevrolet did a fabulous job with my repairs. They kept me informed of the progress regularly. The vehicle was ready when promised. I was very happy with my experience.
Customer Service - 5.0/5.0 -
The staff was friendly and helpful.
My Experience - 5.0/5.0 -
They got me in and took care of everything in a very timely manner. AAA+
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They took care of everything I needed and in a Very Timely manner. AAA+
Customer Service - 5.0/5.0 -
They were great. Very friendly and informative..
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Beyond frustrating trying to get ahold of anyone. People are friendly but there should be more than 1 person to help with the phones. Was told everything was ready, came to get it then all of the sudden the ac wasn't working on one side of the vehicle. When the car was brought in there was no issues with it. Then, the car had to stay 3 more days for that.
My Experience - 5.0/5.0 -
Everything went smoothly, very satisfied with my experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! All went well!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First my name is Monetia Gidney. Donnie Gidney is with God. Great customer service from the beginning to the end. I love how I was kept informed of the progress. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Aftermarket, parts didn't fit correctly broad truck back. They are getting original parts
Customer Service - 5.0/5.0 -
Brook was, phenomenal, kept me updated on the repairs
My Experience - 0.0/5.0 -
Had to wait close to a month to complete. Don't know if getting parts was a problem. But after the wait very satisfied with the craftsmanship. I would definitely have work done by you guys again. Thanks for the great job.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was excellent as was customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your team did an amazing job on my car thank you so much! I am so glad I chose your team.
Customer Service - 5.0/5.0 -
Every one I encountered at your shop was out standing in customer service. I was empresses.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
I am not totally satisfied because I am getting a "Park Aid Fault" alert and some of my visual and audible alerts are no longer working. When I made the collision shop aware of the fault, they seemed to think it was not related to the fact that the rear bumper and /or sensors had been repaired. I was told that Joe Basil would run a diagnostic for $199 and if it was my fault I would have to pay for the diagnostic and repair. I feel that your shop has not successfully completed the repair and you are not taking responsibility.