Gabe's Collision Service, Inc.

4.9 (3,669reviews)
98%
3700 Genesee St,  Buffalo,  NY  14225

In operation 62 years.

Our goal,at Gabe's Collision South,is to exceed our customer's expectations with regard to their vehicle. We put our reputation on the line with a lifetime warranty to repairs as long as the customer own their vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:30 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,669)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, kindness, and attentiveness throughout the repair process. Communication stands out as a major strength, with customers appreciating frequent text and phone updates that kept them informed at every stage. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also appreciated the complimentary interior and exterior detailing as a pleasant surprise. A few customers noted areas for improvement, including occasional delays in proactive communication about schedule changes, isolated cleanliness concerns upon vehicle return, and unexpected credit card processing fees not disclosed upfront. Overall, the overwhelming majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... informative text messages. My car was ready as promised. Customer service is second to none. Every one is very courteous and helpful. I could not be more satisfied. I am ..." Read more
"... was exemplary! Thank you! Awesome communication! Excellent vehicle service and excellent customer service! Thank you!!" Read more
"... accommodating throughout the process. Very nice people and wonderful service. It was a nice surprise that the interior of my car was cleaned when I picked it up as well. ..." Read more
"... vehicle repaired at Gabe Collision and as always service , work and overall experience was exceptional.Highly recommend." Read more
"Highly professional, great customer service The collision work was fantastic and the communication ..." Read more
"Ready when promised Kept me informed the entire time Gabes was great!!!"
"the team got my repair done quicker than expected. everyone was really nice and made the experience ..." Read more
"I got a text msg frequently about the status My car was ready 2 days before originally communicated The front desk reception was very professional Gabes ..." Read more
"It was promised September 15th, it was ready 94 which is 11 days earlier than expected. They did a great repair job, looks like new. I love ..." Read more
"Just took a long time"
"Yes, every day they would send a text to me on the parts they had to order and when it would be ready to go home. My ..." Read more
"Thank you for your service! The communication throughout the process was excellent. The employees were kind, compassion, respectful, ..." Read more
"... My vehicle looks great! Service was outstanding. They updated the progress of the repair of my Chrysler Pacifica on a daily basis. The team at Gabe's Collision was ..." Read more
"... previous comments. Time ran longer than estimated. Time necessary for job not clearly explained Looks like new and very professional. Interior adjustments ..." Read more

Likely to Recommend

Repair Quality

Great prices, friendly staff. Part came in earlier than expected .

Customer Service

Returned Clean

My Experience

Craig is the best i always go there when I need a repair!

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Repair Quality

Craig was amazing he kept me up to date with all the repairs

Customer Service

My Experience

Great service and quick turn around. Thank you

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

Gabes is the only place i go for repairs and i refer all my friends and family.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Very well, satisfied

Returned Clean

My Experience

I am always happy with Gabe’s work and with the personnel. Top quality work and top quality people .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The repairs were good and they cleaned my car thank you!

Customer Service

My Experience

I wouldn't take it anywhere else. They did 100% work very very satisfied. I would recommend them to all my friends and family.

Likely to Recommend

I would recommend Gabe's to everyone my family. My friends people I talk to the work they do is awesome. I have a detailer who looks at my car and she says the job they do is excellent.

Repair Quality

I had them once before and everything was perfect so I brought my car in again and everything was perfect. I would not take my vehicles anywhere else and I would highly recommend them their professional friendly people any questions they're right there to help you out.

Customer Service

Likely to Recommend

Do great WORK

Repair Quality

Very professional

Customer Service

None

Returned Clean

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Repair Quality

Everything was timely and updates regularly given. Super friendly as well!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Very satisfied. Excellent service.

Customer Service

My Experience

Gabe’s gets an A+ for customer service and my car looks beautiful!