Auto Collision & Glass - Amherst

4.9 (3,993reviews)

97%

(716) 833-4400

3766 Sheridan Dr, Amherst, NY 14226

97%

See Photos

3766 Sheridan Dr
Amherst, NY 14226

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About Auto Collision & Glass - Amherst

See Photos

3766 Sheridan Dr
Amherst, NY 14226

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 14 years.

We work with all our customers on an individual basis, whatever your needs; towing, collision, glass, insurance claims, repairs, mechanical, rustproofing, rental car or a photo inspection. Our friendly and knowledgeable staff take time with each customer accommodating their individual needs.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	7:30 am - 5:30 pm
Wed	8:00 am - 5:00 pm
Thu	7:30 am - 5:30 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

GM Electric Vehicles

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Subaru

Tesla

Call

Website

Reviews (3,993)

Sort By:
Newest
Rating

3,487 Customers Rated

5 Stars

79% Complete

(3156)
4 Stars

4.8% Complete

(191)
3 Stars

1.2% Complete

(49)
2 Stars

1% Complete

(38)
1 Star

0.4% Complete

(15)
< 1 Star

1% Complete

(38)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The text message update system receives exceptional acclaim, with customers appreciating daily progress notifications throughout the repair process. Timeliness is a standout strength, as numerous customers highlight their vehicles being completed ahead of schedule, often saving them rental car costs. Staff professionalism, friendliness, and responsiveness are frequently commended. Some customers noted areas for improvement directly from their feedback, including occasional cleanliness concerns upon vehicle return, minor parts or alignment issues, and requests for better upfront communication regarding repair scope and pricing changes.

Select to learn more

Service Quality
Timeliness
Communication

"... rear driver side door completely replaced and the quality of work was excellent. The paint matched perfectly and everything looks brand new and perfect." Read more

"Went above and beyond my expectations."

"Excellent service and the work on the car was successful in that I could not tell there was ever any damage. In addition, the rental ..." Read more

"... off it was ready 4 days earlier than expected, and the damage was 100% fixed. Then when I sat in my jeep I noticed they cleaned ..." Read more

"At an excellent experience from the detail and quality of their work to the quoting process, drop off process and pick ..." Read more

"... process and they handled the insurance company as well. The car was ready ahead of the projected time." Read more

"Very prompt responses and support. They were able to repair car sooner than anticipated and were friendly throughout a stressful situation. Thank you!"

"Car was ready sooner than expected. Everything looked great! Great customer service."

"Been to Auto Glass and Collision 3x….. every time, Excellent work & price $ Reliable & complete service in a Most Timely Manner !"

"They kept changing the ready days"

"The texting process was great - I never wondered the progress of my car"

"Probably some of the best customer service I have received in many years. The guys at the auto shop stayed on top of what ..." Read more

"... masterful work repairing my VW Tiguan. There was clear and consistent communication throughout, via phone call and text message updates, and they finished ahead ..." Read more

"Very efficient and was great at keeping me updated with progress. Would absolutely use them again."

"Text messages and phone calls when necessary!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... rear driver side door completely replaced and the quality of work was excellent. The paint matched perfectly and everything looks brand new and perfect." Read more

"Went above and beyond my expectations."

"Excellent service and the work on the car was successful in that I could not tell there was ever any damage. In addition, the rental ..." Read more

"... off it was ready 4 days earlier than expected, and the damage was 100% fixed. Then when I sat in my jeep I noticed they cleaned ..." Read more

"At an excellent experience from the detail and quality of their work to the quoting process, drop off process and pick ..." Read more

"... process and they handled the insurance company as well. The car was ready ahead of the projected time." Read more

"Very prompt responses and support. They were able to repair car sooner than anticipated and were friendly throughout a stressful situation. Thank you!"

"Car was ready sooner than expected. Everything looked great! Great customer service."

"Been to Auto Glass and Collision 3x….. every time, Excellent work & price $ Reliable & complete service in a Most Timely Manner !"

"They kept changing the ready days"

"The texting process was great - I never wondered the progress of my car"

"Probably some of the best customer service I have received in many years. The guys at the auto shop stayed on top of what ..." Read more

"... masterful work repairing my VW Tiguan. There was clear and consistent communication throughout, via phone call and text message updates, and they finished ahead ..." Read more

"Very efficient and was great at keeping me updated with progress. Would absolutely use them again."

"Text messages and phone calls when necessary!"

Louis (Nissan owner) reviewed 8/13/26

Huge fan and the only collision team to work with!

Justin and the entire team performed way above any collision shop I've worked with in the past! Awesome!

Total satisfaction!

Eric (Chrysler owner) reviewed 8/12/26

Judith (Buick owner) reviewed 8/11/26

Lorraine (Nissan owner) reviewed 8/10/26

I appreciated an informative , nice response when I asked questions. I definitely would recommend your repair shop!

Arthur (Jeep owner) reviewed 8/6/26

Michael Ogomefune (Toyota owner) reviewed 8/6/26

Arthur L (Toyota owner) reviewed 8/3/26

Charita (Hyundai owner) reviewed 8/3/26

Very satisfied

Benjamin (Toyota owner) reviewed 8/3/26

Sandra (GMC owner) reviewed 8/3/26

The repair was done in a timely manner. The rep was courteous. The interior was detailed, I was advised what was done and was given care Instructions regarding the paint job.

Melvin (GMC owner) reviewed 8/2/26

Seamless service keep up the good work.

David (Hyundai owner) reviewed 8/1/26

Excellent service and the work on the car was successful in that I could not tell there was ever any damage. In addition, the rental referral saved me hundreds of dollars. Will definitely refer to others.

See previous comment.

Muhammad (Jeep owner) reviewed 7/30/26

Erika (Mazda owner) reviewed 7/29/26

Lucy (Hyundai owner) reviewed 7/29/26

I am really satisfied! Auto collision and glass did an amazing job for a great price! Dustin was also nice, responsive, and helpful

Kaitlyn (Ford owner) reviewed 7/28/26

I already have recommended this auto collision and glass, and will continue to do so

I had to have my rear driver side door completely replaced and the quality of work was excellent. The paint matched perfectly and everything looks brand new and perfect.

Customer service was very easy to communicate with, and all of my questions were answered quickly and correctly.

Jennifer (Mazda owner) reviewed 7/23/26

It was a very easy process and they handled the insurance company as well. The car was ready ahead of the projected time.

Very satisfied.

Scot (Jeep owner) reviewed 7/20/26

Shatia (Toyota owner) reviewed 7/20/26

Mike (Subaru owner) reviewed 7/20/26

My Auto was cleaned inside and out looked fantastic thank you

Good 😊 servixe

Very good people who work there

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view more shops in: Amherst | 14226

Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Auto Collision & Glass - Amherst

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Auto Collision & Glass - Amherst

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,993)

3,487 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0