Gabe's Collision North LLC

4.9 (3,315reviews)
98%
2260 Sheridan Drive,  Town of Tonawanda,  NY  14223

In operation 19 years.

Our goal at Gabe's Collision is to exceed our customer's expectations with, regard to their vehicle. We put our reputation on the line with a lifetime warranty to repairs as long as the customer owns their vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:30 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Genesis
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram

Reviews (3,315)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff received high marks for professionalism, friendliness, and attentiveness. Communication was a standout strength, with frequent updates via calls, texts, and emails keeping customers informed throughout the repair process. Timeliness was largely appreciated, with many vehicles completed on or ahead of schedule, and when delays occurred due to parts or insurance, customers valued the proactive communication that eased their concerns. Complimentary interior and exterior detailing upon vehicle return was a recurring pleasant surprise. A few customers noted areas for improvement, including occasional missed callbacks, inconsistent update frequency, and minor finishing issues such as trim pieces or panels not fully secured, reflecting direct customer observations rather than systemic issues.
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"... about the aftermath of a car crash, what a pleasure! Great communication, clear explanations, and a genuine go the extra mile attitude apparent in everyone I talked to. And great work! ..." Read more
"... was well informed of the repairs and completion. My vehicle looks brand new. I could not have asked for better service." Read more
"... updates and status, and prompt. Most importantly, the car looked brand new, never would've know there had been damage. Highly recommend them!" Read more
"Excellent communication, Great Work & Very Professional. Tens Across the Board!!"
"Beautiful job and the turn around was impressive"
"They got it done very quickly!!! Way ahead from what I figured Id be getting it back"
"My vehicle repair looks great. Repairs were done in a timely fashion, and communications by Gabes staff was excellent."
"It was originally delayed due to parts. But everyone involved was very communicative with updated deadlines, and my car was done when they said it would be."
"Done a day earlier"
"... well and was back to me in the estimated time frame. Great communication throughout, I never had to worry or think about if everything was still on target. I even had to go back because of a rattling sound ..." Read more
"... and have always been very pleased with their work!! They give frequent updates and always finish on time, I appreciate that greatly!!" Read more
"Fantastic communication on the status of my vehicle from my service rep."
"Great job and great communication and the process"
"excellent service from gabes and great communication from staff. car was even detailed after repair!"

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Returned Clean

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Quick on time. Friendly

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No problems

Returned Clean

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Professional service, great work !! Very Satisfied with the way my vehicle came out.

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Returned Clean

My Experience

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Returned Clean

My Experience

Kevin was my agent and he was thorough in communicating the repair of my vehicle. At every step of the way, he kept me informed. I appreciate his style and handling of my repair.

My Experience

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Repair Quality

The repair was done well and was back to me in the estimated time frame. Great communication throughout, I never had to worry or think about if everything was still on target. I even had to go back because of a rattling sound (wound up being the license plate) and everything was handled so well and the team did a great job troubleshooting. Seriously impressed with the service all around.

Customer Service

So great, friendly and helpful!

My Experience

Thank you to all Gabes Collision staff! Appreciate your expertise! Thank you Kevin!

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Everyone was friendly and very attentive & helpful

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10 Thank you!

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great

Returned Clean

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Overall a good experience during a bad situation (damaged car)

Repair Quality

My vehicle repair looks great. Repairs were done in a timely fashion, and communications by Gabes staff was excellent.

Customer Service

Staff were all very friendly and informative

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Returned Clean

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I was well informed of the repairs and completion. My vehicle looks brand new. I could not have asked for better service.

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