Gabe's Collision North LLC

4.9 (3,314reviews)
98%
2260 Sheridan Drive,  Town of Tonawanda,  NY  14223

In operation 19 years.

Our goal at Gabe's Collision is to exceed our customer's expectations with, regard to their vehicle. We put our reputation on the line with a lifetime warranty to repairs as long as the customer owns their vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:30 am - 12:00 pm
* Holiday hours may differ.

Reviews (3,314)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The staff receives high marks for professionalism, friendliness, and attentiveness. Communication stands out as a key strength, with frequent updates via calls, texts, and emails keeping customers well-informed throughout the repair process. Timeliness is largely commended, with several customers noting early completions, though a few mentioned delays primarily attributed to parts availability or insurance-related issues rather than the shop itself. Customers also appreciated the complimentary interior and exterior cleaning as a pleasant bonus. A small number of customers, based on their own comments, noted areas such as more proactive status updates, smoother after-hours vehicle retrieval, and occasional minor finishing details that needed follow-up.
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"Your service is excellent. Ive had my car there about three times over 20 years or so span. Every time ..." Read more
"... me and the job they did with the repair of my car. The work was impeccable and they cleaned the car and even did an interior detail! Awesome job!" Read more
"... about the aftermath of a car crash, what a pleasure! Great communication, clear explanations, and a genuine go the extra mile attitude apparent in everyone I ..." Read more
"Phenomenal customer service and work!!"
"Beautiful, even paint job, and color match - Indistinguishable from factory finish."
"They got it done very quickly!!! Way ahead from what I figured Id be getting it back"
"Beautiful job and the turn around was impressive"
"Came one day before ETA"
"Vehicle was completed on time"
"... but I had a rental so it wasnt an issue with me. Id rather have the repairs done correctly so an extra day was no problem" Read more
"Fantastic communication on the status of my vehicle from my service rep."
"... and have always been very pleased with their work!! They give frequent updates and always finish on time, I appreciate that greatly!!" Read more
"They did a fantastic job, were very communicative on updates and status, and prompt. Most importantly, the car looked brand new, never ..." Read more
"Excellent communication, Great Work & Very Professional. Tens Across the Board!!"
"Great job and great communication and the process"

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Quick on time. Friendly

Customer Service

No problems

Returned Clean

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Repair Quality

Professional service, great work !! Very Satisfied with the way my vehicle came out.

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Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Kevin was my agent and he was thorough in communicating the repair of my vehicle. At every step of the way, he kept me informed. I appreciate his style and handling of my repair.

My Experience

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Repair Quality

The repair was done well and was back to me in the estimated time frame. Great communication throughout, I never had to worry or think about if everything was still on target. I even had to go back because of a rattling sound (wound up being the license plate) and everything was handled so well and the team did a great job troubleshooting. Seriously impressed with the service all around.

Customer Service

So great, friendly and helpful!

My Experience

Thank you to all Gabes Collision staff! Appreciate your expertise! Thank you Kevin!

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Everyone was friendly and very attentive & helpful

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10 Thank you!

Customer Service

great

Returned Clean

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Overall a good experience during a bad situation (damaged car)

Repair Quality

My vehicle repair looks great. Repairs were done in a timely fashion, and communications by Gabes staff was excellent.

Customer Service

Staff were all very friendly and informative

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I was well informed of the repairs and completion. My vehicle looks brand new. I could not have asked for better service.

Customer Service

My Experience

Just like new again everything lines up with and pain is perfect match