Gabe's Collision North LLC

4.8 (3,001reviews)
95%
2260 Sheridan Drive,  Town of Tonawanda,  NY  14223

In operation 18 years.

Our goal at Gabe's Collision is to exceed our customer's expectations with, regard to their vehicle. We put our reputation on the line with a lifetime warranty to repairs as long as the customer owns their vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:30 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Genesis
GM
GM C8 and CT6 Specialty
GM CT6 Specialty
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram

Reviews (3,001)

Customers say
Overall Customer Satisfaction
Customers consistently praise Gabes Collision for excellent communication, quality repairs, and friendly service. Many appreciate regular updates on repair progress and the thoroughness of explanations provided. The shop is commended for its professionalism, timeliness, and attention to detail. Customers frequently mention the cleanliness of their vehicles upon return, often noting they look better than before. While there were occasional delays due to parts availability or insurance issues, most customers understood and appreciated being kept informed. The staff's helpfulness in dealing with insurance companies was also highlighted. Some areas for improvement include consistency in communication across all staff members and ensuring all minor details are addressed before vehicle return.
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"Everyone was very friendly and helpful. Communication throughout was fantastic!"
"Everyone was smiling and very pleasant. They made every step of the way easy."
"Great service, always kept me informed"
"Great people to work with."
"Very friendly and helpful staff!"
"Early. Done in 4 days. Originally quoted 5."
"The day before expected."
"I was told six days and my car was ready as told."
"Yes my vehicle was ready when promised."
"It was finished after the original estimate, because additional parts had to be ordered"
"I received several calls/texts during the repair process telling me exactly what was going on."
"Questions were gracefully answered and calls were returned."
"I truly appreciated the updates on the progress of my repair. Very informative"
"Everyone was very friendly and helpful. Communication throughout was fantastic!"
"Excellent t communication with client throughout process. Repairs were perfect."

My Experience

Likely to Recommend

Repair Quality

Excellent work and service. Kevin was very professional, he answered all questions and kept me informed throughout the process. When I picked up the car I was pleasantly surprised to find the car had been washed and the interior wiped down.

Customer Service

See previous

Returned Clean

Likely to Recommend

Repair Quality

Gabe’s Collision did a great job on my car.

Customer Service

Everyone was very helpful & answered all my questions.

My Experience

Good job and quick. Thx

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It was great working with Kevin. He kept me updated on everything very nice gentleman.

Customer Service

Very satisfied

Returned Clean

My Experience

This is by far the best collision shop in Western New York. If you have a problem with your vehicle, you need to take it here.

Likely to Recommend

Repair Quality

Excellent

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Experience was great! Thank you

Customer Service

Amazing. You have a great receptionist!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I’m well pleased with the service I got from you and this is the second time I’ve been back to use and yes, I would tell friends and neighbors about your service

Repair Quality

I love the work that you did on my car

Customer Service

Your customer service kept me informed on the work being done and I’m well pleased with all you did for me

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

I would definitely recommend this location to anyone in need! Though I hope to never need a collision shop again, if I do I’ll be coming back here!

Repair Quality

No issues with the repairs at all, drives like I never had the accident!

Customer Service

From the time I called right after my accident in tears the receptionist was very calming and welcoming, told me to come right in no hesitation. The man who inspected my vehicle (I want to say Kevin) was very friendly, open about what I should expect

Returned Clean

Likely to Recommend

Repair Quality

Totally professional and so friendly. I was kept abreast of the journey all along the way.

Customer Service

Same as first comment

My Experience

Kevin was very helpful during this time he kept me updated everytime he could and walked me through on what they were doing to my car. I definitely recommend this place.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Kevin and the team were great! I was completely satisfied with my experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs are fine, it took forever and I'm still waiting on a part I guess

Customer Service

There were a lot of extensions. Most of the time they called to let me know but I had already arranged rides and rental return so it was a really frustrating process. On the flip side, my car lapsed inspection while it was there and they did what they could to get it inspected for me and I really appreciated that.

Returned Clean