Gerber Collision & Glass - Buffalo/Hertel Ave.
973 Hertel Ave,
Buffalo,
NY
14216
USA
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Buffalo offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Hyundai
I-Car
Infiniti
Nissan
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, professional, and exceeding expectations - often leaving vehicles looking brand new. Communication was a standout highlight, with customers appreciating regular text and phone updates throughout the repair process, making stressful situations feel manageable. Timeliness was another strong point, as many customers noted their vehicles were completed ahead of schedule. The front desk staff and repair technicians were repeatedly commended for their friendliness, professionalism, and genuine care. A few customers noted minor areas for improvement, including occasional delays beyond initial estimates, isolated paint imperfections, and a small number of overlooked finishing details - all shared directly from customer comments.
Select to learn more
Timeliness
"... experience! They kept me updated every step of the way. The repair was done before estimated time. Work was excellent."
Read more
"The repair was done efficiently only took one day when they said it could take up to five good experience"
"Repair was done faster than estimated. Did a excellent job"
"Very appreciative my vehicle was done before I came back from vacation. Have had no issues yet and my car looks and sounds ..."
Read more
"Took a little longer than what I was told"
"Communication was phenomenal! Gerber communicated with the insurance co., rental car co, and me to make getting ..."
Read more
"They provided consistent updates every Tuesday and Thursday just as they said they would. I really appreciated knowing when to ..."
Read more
"The Customer service in person, over the phone, and text messages were so detailed and professional. I am forever grateful!"
"The crew at Gerber were excellent with their communication and explaining what would be done to my baby known as Blue Thunder."
"The staff did a great job of keeping me updated during the repair process through text messages with progress reports ..."
Read more
Catherine
(Subaru owner)
reviewed 9/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Taylor
(Honda owner)
reviewed 9/24/26
My Experience - 5.0/5.0 -
Thank you so much. I appreciate how fantastic the repairs were and i was extremely impressed with the speed at which they were completed!
SHARE
Louise
(Chevrolet owner)
reviewed 9/24/26
My Experience - 5.0/5.0 -
I appreciate the above and beyond with the detail in my car vacuuming and making it very neat. Thanks a million
SHARE
John
(Chevrolet owner)
reviewed 9/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
Leo
(BMW owner)
reviewed 9/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mary E
(Toyota owner)
reviewed 9/24/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
nice job
Customer Service - 4.5/5.0
Theotrice
(Dodge owner)
reviewed 9/21/26
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Wayne
(Hyundai owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff is professional and attentive
Customer Service - 5.0/5.0
Camille
(Nissan owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lillian
(Nissan owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Louella
(Porsche owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Excellent communication
Thomas
(Toyota owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Catherine
(Chevrolet owner)
reviewed 9/21/26
My Experience - 5.0/5.0 -
Gabe and Sean did an excellent job! They both receive 12’s out of 10!!!! Thank you men!
Likely to Recommend - 5.0/5.0 -
Very pleased with Gabe and team.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gabe and Sean were excellent! Thank you
Returned Clean
Peter
(Chevrolet owner)
reviewed 9/18/26
My Experience - 5.0/5.0 -
Very good people were very professional and nice great job
SHARE
Timothy
(Acura owner)
reviewed 9/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Edgar
(Kia owner)
reviewed 9/18/26
My Experience - 5.0/5.0 -
They completed the job faster than expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. My car had been used for delivery and was super dirty. So not only did they get the work done fast... they returned it cleaner than it was. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Roydon
(Nissan owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Olivia
(GMC owner)
reviewed 9/17/26
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.5/5.0
Martin
(Honda owner)
reviewed 9/17/26