Gerber Collision & Glass - East Amherst

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The job that you were allowed to do looks wonderful.

Customer Service - 5.0/5.0 -

Great service from everyone I was in contact with.

Returned Clean

My Experience - 5.0/5.0 -

Phil Toney completely put my mind at ease...Guided me through the entire process..Thank you Mr.Toney

Likely to Recommend - 5.0/5.0 -

Already have....I would highly recommend Gerber to anyone I know that needed your service.

Repair Quality - 5.0/5.0 -

Looks like it never happened...looks great !

Customer Service - 5.0/5.0 -

Phil Toney took the time to assist me throughout the entire process..His hands on approach put my mind at ease, knowing I made the right choice picking Gerber Collision and glass.

My Experience - 0.0/5.0 -

The collision work is fine. However there is dried white stuff (glue?) On the headliner and the outside of the car. Also the passenger window is all smeared, it must have been wiped with a very dirty cloth. I will be coming in tomorrow to address this

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Evan though my truck needed to be there for repairs I wouldn't have trusted anyone else to repair my truck thanks for a great repair experience

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Jacob was very courteous, honest and upfront. The repair itself was spot on couldn’t ask for anything more.

Likely to Recommend - 5.0/5.0 -

I have recommended Gerber collision to other people in the past because of the good luck I’ve had with them.

Repair Quality - 5.0/5.0 -

Did a great job. Everything back to factory specs . The paint even matches better than it had before.

Customer Service - 5.0/5.0 -

You guys did a great paint job everything matched perfect !!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber Collision did an excellent repair work on my car. Their estimate was reasonable, very friendly personnel and the job was completed in time. They are very friendly team and did all the work that they promised, and in time.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 3.0/5.0

Repair Quality - 2.5/5.0 -

The problem was if car is drivable I should just brought it back when you ready for it also should always under promise when it’s ready don’t say Thursday and car not ready to Tuesday

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0 -

I am pretty well satisfied with the work that was completed and time in which it was completed in. I do not agree with the payment method that you have in place. I think that it should be left up to the people making the payment on how they would like to pay.

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work that has been done on the car is great still waiting for a part to come in to complete the job.

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My New truck was hit from behind + had quite a bit of damage. Because it was new. I was very fussy about the collision and paint work needed. They came through and my truck looks absolutely brand new again. You'd never know it was hit.

Customer Service - 5.0/5.0 -

Very efficient, very knowledgeable, and also very friendly and courteous.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Well done

Customer Service - 5.0/5.0 -

Polite

Returned Clean

My Experience - 5.0/5.0 -

Updates were nice and quite a relief knowing when my car would be done. Repairs done well

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My car was repaired quickly and the shop communicated every step

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great job. Great customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast, efficient, no problems

Customer Service - 5.0/5.0