Gerber Collision & Glass - East Amherst
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - East Amherst offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Communication
My Experience - 5.0/5.0 -
Jacob was very courteous, honest and upfront. The repair itself was spot on couldn’t ask for anything more.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
The problem was if car is drivable I should just brought it back when you ready for it also should always under promise when it’s ready don’t say Thursday and car not ready to Tuesday
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
I am pretty well satisfied with the work that was completed and time in which it was completed in. I do not agree with the payment method that you have in place. I think that it should be left up to the people making the payment on how they would like to pay.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work that has been done on the car is great still waiting for a part to come in to complete the job.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My New truck was hit from behind + had quite a bit of damage. Because it was new. I was very fussy about the collision and paint work needed. They came through and my truck looks absolutely brand new again. You'd never know it was hit.
Customer Service - 5.0/5.0 -
Very efficient, very knowledgeable, and also very friendly and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done
Customer Service - 5.0/5.0 -
Polite
Returned Clean
My Experience - 5.0/5.0 -
Updates were nice and quite a relief knowing when my car would be done. Repairs done well
My Experience - 0.0/5.0 -
The collision work is fine. However there is dried white stuff (glue?) On the headliner and the outside of the car. Also the passenger window is all smeared, it must have been wiped with a very dirty cloth. I will be coming in tomorrow to address this
My Experience - 5.0/5.0 -
My car was repaired quickly and the shop communicated every step
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, efficient, no problems
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
process from start to completion was very efficient.
Customer Service - 5.0/5.0 -
very efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
THE GIRL THAT ANSERS THE PHONE IS GREAT