Joe Basil Chevrolet

4.5 (1,586reviews)
93%
5111 Transit Rd,  Depew,  NY  14043

In operation 56 years, 41 years at this location.

Having a collision or any type problem with your vehicle can be an inconvenience and stressful, but we will try to help in any way we can to relieve some of the inconvenience and stress. Any questions please feel free to call or stop by in person and we will steer you in the right direction. We work on any make or model vehicles including Chevrolet, Ford, Lincoln Mercury, Toyota, Volkswagen, Saab, BMW, Buick, Pontiac and more.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 5:00 pm
* Holiday hours may differ.
GM
GM Electric Vehicles
I-Car

Reviews (1,586)

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Everyone was so nice and helpful and working with Enterprise car rental was easy on me. I got updates on the status of my car and it was ready when Bree said it would be.

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Everyone was so friendly and kept up to date with what was going on and it was done when she said it should be

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Joe Basil Collision Shop did an excellent job repairing my car. The entire staff was very helpful and super nice. I'm very pleased with the excellent service and beautiful repair job!

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Reception/staff were friendly and responsive, I just had some issues with repair quality and length of time.

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Some non-OEM parts look like they don’t fit like originals. I had to leave it an extra night to reset sensors that were replaced, but not working properly at pick up. I have a piece hanging Off that I will have to have repaired but I haven’t called yet.

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Stephanie Costello was very helpful

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They were great! Everything was seamless.

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The car looks great after the repair. There was a small issue with the remote key entry that they fixed very quickly. Very happy!!

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With the one issue the team got me in right away and did not make me wait to fix the issue.

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Looks great

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Took our car in to do the repair shortly after the accident. Good communication with progress. Repair looks awesome

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Work looked good but there was a part missing (exhaust diffuser) which was not caught by QC. I pointed it out and made a follow up appointment. At the follow up the technician stated he did not have the correct part and needed to place the order. I am currently waiting on a call to schedule the appointment to have this rectified.

Customer Service

Generally mid-level, not bad but not exceptional. Overall communication and service was average.

Returned Clean