Joe Basil Chevrolet

4.5 (1,592reviews)
93%
5111 Transit Rd,  Depew,  NY  14043

In operation 56 years, 41 years at this location.

Having a collision or any type problem with your vehicle can be an inconvenience and stressful, but we will try to help in any way we can to relieve some of the inconvenience and stress. Any questions please feel free to call or stop by in person and we will steer you in the right direction. We work on any make or model vehicles including Chevrolet, Ford, Lincoln Mercury, Toyota, Volkswagen, Saab, BMW, Buick, Pontiac and more.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 5:00 pm
* Holiday hours may differ.
GM
GM Electric Vehicles
I-Car

Reviews (1,592)

Likely to Recommend

I mean I'm new around the area but I guess he's the big shot with cars

Repair Quality

My car is fixed that's all that matters

Customer Service

I called them back and I was talking and the guy hung up on me

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More than satisfied +10

Customer Service

More than satisfied excellent +10

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Repair Quality

Looks good as new

Customer Service

They cleaned the interior of my car for free!

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My Experience

Likely to Recommend

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Returned Clean

My Experience

At the time of picking up my car, there were quite a few issues that I saw in the condition of my vehicle (marker drawings still visible from Geico, scuff mark on spoiler, fish eyes in paint, chip/touch-up in fresh paint that was “just painted”, black clear coat peeling on window pillar, and black tape residue on the paint of the vehicle). I spoke with the man at the counter who completely understood where I was coming from. When I addressed my concerns to him, the man took my car back to resolve the issues that I had. Only to find out that he was able to only resolve a few of my issues. When attempting to buff out the fish eyes, the body repair technician burned through the paint, and therefore requires me to bring my vehicle back in for additional body work. The gentleman said that he would order the additional parts (sticker and tape) and repaint where the fish eyes were and give me a call when the parts come in so that I can drop my car off yet again. Upon getting home I further looked over my vehicle in my driveway and spotted a few more things regarding the paint and body of the vehicle. Such as the quarter panel appears to be a shade off in color and not 100% buffed, and my door is sagging thus not creating a fine body-line. On top of that, I noticed the following day that my trunk was never detailed and the inside could have used a little bit more attention to the detailing (dust etc). I thought I would be able to pick up my car and drive away as if my accident has never happened, but in this case I was unable to. Regards, Kevin May 716-949-5060

Likely to Recommend

I'm bringing my vehicle back in for repairs on 09-22-15. This number may change based on when I get it back.

Repair Quality

At the time of picking up my car, there were quite a few issues that I saw in the condition of my vehicle (marker drawings still visible from Geico, scuff mark on spoiler, fish eyes in paint, chip/touch-up in fresh paint that was ?just painted?, black clear coat peeling on window pillar, and black tape residue on the paint of the vehicle). I spoke with the man at the counter who completely understood where I was coming from. When I addressed my concerns to him, the man took my car back to resolve the issues that I had. Only to find out that he was able to only resolve a few of my issues. When attempting to buff out the fish eyes, the body repair technician burned through the paint, and therefore requires me to bring my vehicle back in for additional body work. The gentleman said that he would order the additional parts (sticker and tape) and repaint where the fish eyes were and give me a call when the parts come in so that I can drop my car off. Upon getting home I further looked over my vehicle in my driveway and spotted a few more things regarding the paint and body of the vehicle. Such as the quarter panel appears to be a shade off in color and not 100% buffed, and my door is sagging thus not creating a fine body-line. On top of that, I noticed the following day that my trunk was never detailed and the inside could have used a little bit more attention to the detailing (dust etc). I thought I would be able to pick up my car and drive away as if my accident has never happened, but was unable to. ? Regards, Kevin May 716-949-5060

Customer Service

Returned Clean

My Experience

Likely to Recommend

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Repair Quality

I think they only checked and repaired the body of my Dart and not the transmission. it's hard to accelerate in drive. it's not the way it was before.

Customer Service

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Customer Service

There is glue on the iron piece

Returned Clean

My Experience

My car dash sensors have lit up after the repair. You guys say it's not related to the work done for the repair. But how did I get them after you guys do a repair?

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The spray in bed liner was WAY thicker and rougher looking than the other side and does not match, plus it has a dripping appearance. There is also some kind of blob of something hard in the middle of the bed that was NOT there beforehand. The inside of the truck was not cleaned, it was a complete MESS! Collision dust and residue EVERYWHERE! VERY disappointing!

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Likely to Recommend

There was a lack of concern or Compensation for my being inconvenienced.

Repair Quality

Some of the areas around or near the repair were marked/ or damaged.

Customer Service

I brought my truck to get a 1" door dent repaired. It took a total of 9 days to get it properly repaired and painted. This vehicle is my work vehicle.

Returned Clean

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My Experience