Joe Basil Chevrolet
In operation 56 years, 41 years at this location.
Having a collision or any type problem with your vehicle can be an inconvenience and stressful, but we will try to help in any way we can to relieve some of the inconvenience and stress. Any questions please feel free to call or stop by in person and we will steer you in the right direction. We work on any make or model vehicles including Chevrolet, Ford, Lincoln Mercury, Toyota, Volkswagen, Saab, BMW, Buick, Pontiac and more.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 5:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The place sucked
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
thank you so much for all that you did. And for going beyond and polishing my car up for me as well. I will highly recommend Joe basil Chevrolet!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your hard work and great attitudes keep up the great work!
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me in the loop about my cars progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
Gentleman behind desk was nice however did not know how to explsin my invoice . Told me something wasn't on it that actually was. Seemed overwhelmed and should prob review invoices prior to handing out so he knows what is going on.
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied. I was always notified promptly if there were going to be any unexpected delays. An overall great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Looks good.
Customer Service - 4.5/5.0 -
Very service oriented.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Thanks.
Customer Service - 4.0/5.0 -
Volt was not charged, but I was able to charge while getting ready to go.
Returned Clean
My Experience - 5.0/5.0 -
You were very helpful with any questions we had. The car came out great and it was done sooner then expected. We are very satisfied.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
We came to Joe Basil because we thought we could trust your collision dept. We were told the car would be done on the 5th , I called to ask when I could pick the car up and was told it was in the paint booth and was just completed. I drove by to see that the car was outside and not completed. After being lied to on 4 different occasions finally I demanded an explanation and Ryan took it from there trying to salvage everything. We ask to have the car completely buffed and have a fog lamp fixed. The bill was $220 and we were only asked to pay $97. I'm still very upset we even had a bill, why because you had our vehicle for over a month and 2 and a half weeks longer than we were told. I had to drive my wife to work daily because she didn't feel safe in winter conditions in the rent a car. Feel free to contact me and I can fill you in on the entire situation. Truly yours, Michael Dupere
Likely to Recommend - 1.5/5.0 -
Ryan did try to rectify the situation, to little to late. You had the car for over a month !!!
Repair Quality - 0.5/5.0 -
The worst service we've ever had, was the first time been lied to 4 different times by a dealership.