Joe Basil Chevrolet

4.5 (1,592reviews)
93%
5111 Transit Rd,  Depew,  NY  14043

In operation 56 years, 41 years at this location.

Having a collision or any type problem with your vehicle can be an inconvenience and stressful, but we will try to help in any way we can to relieve some of the inconvenience and stress. Any questions please feel free to call or stop by in person and we will steer you in the right direction. We work on any make or model vehicles including Chevrolet, Ford, Lincoln Mercury, Toyota, Volkswagen, Saab, BMW, Buick, Pontiac and more.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 5:00 pm
* Holiday hours may differ.
GM
GM Electric Vehicles
I-Car

Reviews (1,592)

My Experience

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My Experience

We really felt take care of from day 1. The repair coordinator Brooke was very communicative about the whole process and answered questions and concerns with genuine care. We would gladly work with Joe Basil Chevrolet again!

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My Experience

The team did a great job with communicating with me on weekly updates and made accommodations when things weren’t going the way they were supposed to. Overall I was really satisfied with everything.

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My Experience

Took 16 days for us without car...

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Repair Quality

It took 16 days to get it done.but overall,you guys did a great job.Thank you,and Merry Christmas..Jenny

Customer Service

My Experience

Likely to Recommend

Wanted it repaired in a dealership and didn't have a collision shop at Basil Volkswagen

Repair Quality

Everything seems okay

Customer Service

Kept me informed

My Experience

Everything was handled quickly and efficiently! I could not be more satisfied. Any questions I had were answered quickly and my vehicle looks beautiful!

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Outstanding work..it takes time i understand, but when n it took too long I asked for quick response and they made it happen..to our satisfaction!! Nice job and Thanks

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Customer service was excellent and we were kept up to date with progress on our vehicle.

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very good service start to finish.

Customer Service

My Experience

Good job, took a lot longer than I expected. Brooke was excellent with keeping me updated .

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Good job

Repair Quality

Good comm

Customer Service

Again good comm, thank you Brooke

My Experience

All staff were friendly and professional. Vehicle repairs completed ahead of schedule. Vehicle returned clean and washed. Can't ask for more.

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Everyone was very professional and extremely helpful throughout the entire process. Vehicle was returned spotless.

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My Experience

It took 6 weeks to repair it ..that is just ridiculous..offered us a loaner for the last two weeks...never ever again

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It took 6 weeks to repair my truck

Customer Service

My Experience

They did a good job. Always letting me know what was going on with my car., s job well done.

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Repair Quality

Customer service was excellent and informative and timely. The work appears to be top notch. My only very minor complaint is that likely due to the holiday I did not get my car on the Wednesday prior to Thanksgiving but ultimately Monday after. That's a minor inconvenience and nothing to really be concerned with.

Customer Service

Returned Clean

My Experience

Just wanna thank whoever detailed my car, I was expecting to come there to a trashed car still so definitely put a smile on my face after such a horrible thing to happen to my car, Happy holidays!