Joe Hudson's Collision Center-Frederick

5.0 (879reviews)
100%
1317 Bucheimer Rd,  Frederick,  MD  21701
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Shop AssistantSparkles

In operation 37 years, 5 years at this location.

Joe Hudson’s Collision Centers are state of the art collision facilities, dedicated to providing customers with outstanding customer service and a quality repair experience. We have been serving local communities since 1989 and have earned our reputation as being a premier collision repair facility. Whether you are looking for a touch up or serious repair, you can count on Joe Hudson’s Collision Center to provide you with top quality service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Infiniti
Nissan
Call
Email

Reviews (879)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting daily text and email updates that kept them informed throughout the repair process. The quality of repairs is frequently described as excellent, with vehicles returned looking brand new and work completed with precision and professionalism. A standout theme across reviews is repairs being completed ahead of schedule, often days or even a week or more earlier than estimated, which customers greatly appreciated. Staff are repeatedly described as friendly, warm, and professional, creating a welcoming and supportive experience. A few customers noted minor areas for improvement, including interior cleanliness after repairs and occasional communication gaps between locations, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"Exceptional service, excellent repair performance, and tremendous client interactions. Very timely, ..." Read more
"My repair was completed in a timely, professional, and precise manner."
"... lively and friendly people with warmth reception. Very pleased with the work they did to revert the badly damage front of my car. They keep you updates ..." Read more
"They were very professional, very communicative regarding service updates, and coordinating between myself and the ..." Read more
"Everyone was sincerely friendly and professional. The work was done to a high degree of excellence. They made the process easy."
"My car was finished a day earlier than expected. Very friendly and courteous. Make you feel like ..." Read more
"Downtime reduced from 10 days to 4. Appreciate interiorexterior cleaning. Car looks ..." Read more
"... me updated daily, answered my questions and even got the car completed a couple of days earlier than anticipated." Read more
"They overbooked and saw my car took an extra week. Which then cost me more money with my rental."
"Customer service was unbelievable! Great communication , kept me informed the entire process."
"The communication was amazing. The work was completed ahead of schedule. I really appreciated that they ..." Read more
"Communication and service were fantastic! I love that they can text me updates on the repair."
"This was my favorite part! Communication is key, especially when it comes to your property!"
"The communication I received was top notch. I got daily updates about the progress on my car."

My Experience

The due good job

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

We truly wish we never had damage to our cars, however when it does happen, there is no other body shop we trust with ANY of our vehicles.

Repair Quality

Indisquisitable from the factory.

Customer Service

We love their team. Always friendly and relaxed and ready to explain what is needed.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a good job on my atlas. Got it done fast also. Highly recommended!

Likely to Recommend

highly recommendd

Repair Quality

good service. highly recommended

Customer Service

very good customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was a great experience working with them to fix my car.

My Experience

Gary was really hospitable, kept transparency, and even sent progress pictures while my car was in his care. The work done was incredible and had no complaints afterwards with how it came out. Did not have to rub anything or look at angles on the area that worked, him and his team took care of all of it! Professionals and experts. His customer service and front desk team are completely engaged and prioritized customer service.

My Experience

Likely to Recommend

Repair Quality

Great job

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

GOOD WORK AND CUSTOMER SERVICE

Likely to Recommend

Repair Quality

Customer Service

Satisfied

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Friendly folks! Did a great job start to finish.

My Experience

Work completed on schedule, good customer service

Likely to Recommend

Repair Quality

Excellent customer service

Customer Service

Very friendly, nice, excellent customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Have to say I felt like they are truly customer service oriented from first impression to the last! And to top it off, my car was ready in the best and shortest time possible!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you very much for your help - and being patient working with our daughter's college schedule. Good to know there are nice people out there !

Likely to Recommend

Best experience!

Repair Quality

Most easy process I've been through. From the first call received to start the process to the final stage of picking up the car when finished was a easy as it could be!

Customer Service

Great and very friendly people!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent - Professional, friendly and courteous

Likely to Recommend

Repair Quality

Excellent - Courteous, Friendly, professional

Customer Service

Excellent - Service, friendly, professional - finished right on time.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Strongly recommended

Repair Quality

Very great company of lively and friendly people with warmth reception. Very pleased with the work they did to revert the badly damage front of my car. They keep you updates on the status of your car. Strongly recommended.

Customer Service

Happy lively, caring, and friendly people. Great customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was sincerely friendly and professional. The work was done to a high degree of excellence. They made the process easy.

Likely to Recommend

Only praise for the team and the quality of work

Repair Quality

made my car look like new. Took care with the work.

Customer Service

Outstanding customer service from Holly and Gary. Very positive experience.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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