Kenwood Auto Body - Frederick
In operation 35 years.
Kenwood Auto Body is a full-service auto body repair facility, family owned and operated for over 30 years and counting. We repair ALL makes and models and work with ALL insurance companies. Our goal at Kenwood Auto Body is to restore your vehicle to pre-accident condition or better while providing our customers timely, affordable and high-quality repairs. For as long as you own your vehicle, you can be assured your repairs at Kenwood Auto Body are guaranteed. We are proud to offer a Lifetime Guarantee on all our work and will stand behind anything we repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
They did a beautiful job on the repair, they handled all the issues with the insurance company, and they delivered the vehicle on schedule (actually ahead of schedule), I would highly recommend that anyone needing Tesla repairs in the Frederick/Hagerstown area seriously consider contacting Kenwood of Frederick.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bryan a real one. Great communication throughout the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very easy to work with!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and helpful communication along the complete repair process. Kenwood also worked independently with GEICO Insurance Company making the process seamless for me, the customer.
Customer Service - 5.0/5.0 -
Updated at each step along the process, and with getting estimate and approvals with the Insurance Company (in this case GEICO).
My Experience - 5.0/5.0 -
Very nice and clean office. Also Bryan updated me on a timely basis the status of my car and delivered the car early. Car looks good after repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Do excellent job Thanks so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time I bring my car to this shop. Absolutely amazing work done, communication, and excellent customer service. Recommend this place 100%.
Customer Service - 5.0/5.0 -
Amazing!
My Experience - 5.0/5.0 -
Kenwood was thorough, prompt and very communicative at every step of the way. A 100% professional operation!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new!
Customer Service - 5.0/5.0 -
Matt was professional, friendly & communicative and I regularly received updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy process and excellent service. Handled everything professionally and updates were appreciated along the way.
Customer Service - 5.0/5.0 -
Easy process and excellent service. Handled everything professionally and updates were appreciated along the way.
My Experience - 5.0/5.0 -
Keep up the good communication
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You kept us posted throughout the repair process which we appreciated and you were always pleasant when we called on the phone From start to finish your crew were very helpful and nice. The car looks very good as a result of your fine work. Thank you! It was a pleasure working with you.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing customer service, repairs and staff. Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Prompt, polite, and excellent repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Only reason I am giving an 6 instead of a 10 was that, I expected some level of deep cleaning and detailing after the body work was done but that was completely not the case. When I picked the car I observed strains of marks on the car which seems to have occurred from just watering down on the car and using probably a stained rag or towel to clean it. I told Matt and he cleaned it up some some glass cleaner which made it look better. When I came home, I observed a lot of whitish looking dust on the wireless charging hub and inside the storage cabinets. Lots of these I believe were as a results of either the body works being done or actual dust build up from where the car was kept during the 2-3 weeks of the car being at the shop. My bumper camera also shows a dark covering marks on the edges, I reached out and told Matt about and he said because it was a fish eye camera and it seems like a new feature of camera on. Tesla, one they haven’t seen before. Yes, it’s a fish eye camera but that black covering was never there before the car came in, I have used Teslas for about 5 years now and I know them pretty well. I would take it to Tesla for a check up. I am very disappointed about the car being left with dusty cabin.
Customer Service - 5.0/5.0 -
I was kept updated throughout the service and Matt was awesome with those updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kenwood auto is really good at the work they did on my car. They gave me full status updates from start to finish every detail about the status. They gave me heads up about the fees and the items they will be ordering how long it will take and what to expect in the process. Really professional and did a real good job.