Kenwood Auto Body - Germantown

4.8 (3,441reviews)

97%

(301) 540-8100

11440 Middlebrook Road, Germantown, MD 20876

97%

See Photos

11440 Middlebrook Road
Germantown, MD 20876

Get Directions Website Email

Schedule an appointment at Kenwood Auto Body - Germantown

Book Appointment

About Kenwood Auto Body - Germantown

See Photos

11440 Middlebrook Road
Germantown, MD 20876

Get Directions Website Email

Schedule an appointment at Kenwood Auto Body - Germantown

Book Appointment

In operation 35 years.

Kenwood Auto Body is a full-service auto body repair facility, family owned and operated for over 30 years and counting. We repair ALL makes and models and work with ALL insurance companies. Our goal at Kenwood Auto Body is to restore your vehicle to pre-accident condition or better while providing our customers timely, affordable and high quality repairs. For as long as you own your vehicle, you can be assured your repairs at Kenwood Auto Body are guaranteed. We are proud to offer a Lifetime Guarantee on all our work and will stand behind anything we repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (3,441)

Sort By:
Newest
Rating

2,964 Customers Rated

5 Stars

72.3% Complete

(2487)
4 Stars

9.1% Complete

(312)
3 Stars

2.3% Complete

(80)
2 Stars

1% Complete

(35)
1 Star

0.3% Complete

(11)
< 1 Star

1.1% Complete

(39)

Customers say

Overall Customer Satisfaction

Customers consistently praise Kenwood Auto Body for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff is frequently highlighted as friendly, professional, and welcoming from front desk to technicians. Communication stands out as a major strength, with customers appreciating daily text updates and proactive phone calls throughout the repair process. Many customers were pleasantly surprised when their vehicles were completed ahead of schedule. A few customers noted minor concerns such as occasional delays, small items needing follow-up visits, or cleanliness issues inside the vehicle, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend Kenwood Auto Body to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... and Im glad I did. From my very first encounter, the front desk staff was extremely kind and walked me through the entire process. They kept me updated on the status of my car, and ..." Read more

"Excellence from the front desk to the repairs in the back."

"Fantastic service and flawless work every time. My car looks brand new—cant recommend Kenwood Body ..." Read more

"... work done on my car. They did such a fabulous job you cant even tell it had been damaged. It also was completed in a timely manner which I appreciated. I highly recommend Kenwood." Read more

"... Body was truly accommodating, caring, and concerned. Kenwood went beyond expectations. My hands were full and the willingness to assist me with my items to ..." Read more

"Excellent communication. Friendly and professional staff. My car was completed ahead of schedule."

"A week early was a great surprise."

"... constant communication. My car looked new again. Car was ready 2 days early! And the service was phenomenal -- good people! Thank you!" Read more

"They did a great job on my car. They also finished faster than they expected to. Im really happy with the customer service from start ..." Read more

"I was told it would be ready on a Friday, but ended up being ready 3 days later. But because they communicated with me, I was not ..." Read more

"The communication was unparalleled, the service was spectacular and incredibly fast, and my car hasnt looked this ..." Read more

"Great experience from start to finish. The team kept me informed throughout the entire repair process with regular updates by text and phone, so I always knew what was happening. ..." Read more

"I got a text about the status of my car every day and that was lovely"

"... that could have our car repaired sooner was a plus. The communication throughout the entire process was unmatched. The Germantown location had our car back to us sooner ..." Read more

"Loved it! Just the right amount of communication!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellence from the front desk to the repairs in the back."

"Fantastic service and flawless work every time. My car looks brand new—cant recommend Kenwood Body ..." Read more

"... work done on my car. They did such a fabulous job you cant even tell it had been damaged. It also was completed in a timely manner which I appreciated. I highly recommend Kenwood." Read more

"... Body was truly accommodating, caring, and concerned. Kenwood went beyond expectations. My hands were full and the willingness to assist me with my items to ..." Read more

"Excellent communication. Friendly and professional staff. My car was completed ahead of schedule."

"A week early was a great surprise."

"... constant communication. My car looked new again. Car was ready 2 days early! And the service was phenomenal -- good people! Thank you!" Read more

"They did a great job on my car. They also finished faster than they expected to. Im really happy with the customer service from start ..." Read more

"I was told it would be ready on a Friday, but ended up being ready 3 days later. But because they communicated with me, I was not ..." Read more

"The communication was unparalleled, the service was spectacular and incredibly fast, and my car hasnt looked this ..." Read more

"Great experience from start to finish. The team kept me informed throughout the entire repair process with regular updates by text and phone, so I always knew what was happening. ..." Read more

"I got a text about the status of my car every day and that was lovely"

"... that could have our car repaired sooner was a plus. The communication throughout the entire process was unmatched. The Germantown location had our car back to us sooner ..." Read more

"Loved it! Just the right amount of communication!"

James (Honda owner) reviewed 8/7/26

Susan (Lexus owner) reviewed 8/7/26

Bakary (Toyota owner) reviewed 8/6/26

They did a great job on my Toyota and it was finished in a timely manner l’m very satisfied the work 👌

Julie (Honda owner) reviewed 8/6/26

Steven (Toyota owner) reviewed 8/6/26

Chlitina (Lexus owner) reviewed 8/6/26

Justin (Dodge owner) reviewed 8/6/26

Great customer service

Lousig (Nissan owner) reviewed 8/5/26

David was very nice and I like that he gave me updates every day and responded to my texts promptly.

Quyen (Lexus owner) reviewed 8/5/26

Very happy with work done on car. Many thanks to David Mendoza, our estimator, professionalism, proactive, detailed customer services for making whole process seamless.

Robert (Nissan owner) reviewed 8/5/26

Evan (Honda owner) reviewed 8/4/26

Very good job

Travis (Honda owner) reviewed 8/4/26

Yaman (Toyota owner) reviewed 8/4/26

Michele (Nissan owner) reviewed 8/3/26

Your team was so professional and friendly. The work I would say is 9 out of 10. It did take longer than excepted so glad I went with Kebwood

Eugene (Infiniti owner) reviewed 8/3/26

Took somewhat long, but overall satisfied.

Elvis (Toyota owner) reviewed 8/3/26

Car looks great

Caitlin (Subaru owner) reviewed 7/31/26

It was great working with Kenwood. They were timely and responsive.

Madeleyne (Honda owner) reviewed 7/31/26

They were very nice people and very professional group of workers! They did a fantastic job with my car 😊thanks and I love the message or updates from my car

Wet good

Ciara (Mazda owner) reviewed 7/30/26

Great communication

Santosh (Mercedes-Benz owner) reviewed 7/30/26

The repair was awesome. Several people admired how well the car had been repaired. Very smooth and efficient experience

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Kenwood Auto Body - Germantown

Schedule an appointment at Kenwood Auto Body - Germantown

About Kenwood Auto Body - Germantown

Schedule an appointment at Kenwood Auto Body - Germantown

Reviews (3,441)

2,964 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -