Gerber Collision & Glass - Gaithersburg

4.9 (3,935reviews)

98%

(301) 417-2850

8211 Snouffer School Rd, Gaithersburg, MD 20879

98%

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8211 Snouffer School Rd
Gaithersburg, MD 20879

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About Gerber Collision & Glass - Gaithersburg

See Photos

8211 Snouffer School Rd
Gaithersburg, MD 20879

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 16 years at this location.

Gerber Collision & Glass - Gaithersburg offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English
Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (3,935)

Sort By:
Newest
Rating

3,403 Customers Rated

5 Stars

72.7% Complete

(2860)
4 Stars

9.3% Complete

(365)
3 Stars

1.7% Complete

(68)
2 Stars

1.1% Complete

(45)
1 Star

0.4% Complete

(15)
< 1 Star

1.3% Complete

(50)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, clear and proactive communication, and timely repairs. Many highlighted that they were kept informed throughout the entire repair process via calls, texts, and emails, which made the experience smooth and stress-free. The quality of repairs was frequently described as outstanding, with vehicles returned looking brand new, thoroughly cleaned inside and out, and finished ahead of schedule in many cases. Customers appreciated the professionalism, friendliness, and attentiveness of the entire team. Several noted they would highly recommend the shop to family and friends, and many expressed they would return for future repairs. A few customers mentioned areas for improvement, including parts delays causing longer wait times, minor issues upon vehicle return such as stains, loose components, or paint mismatches, and occasional desires for earlier communication during the assessment phase. Overall, the vast majority of feedback reflects a highly positive experience centered on quality workmanship, excellent customer care, and reliable communication.

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Service Quality
Timeliness
Communication

"... from Criswell Honda, Harrison Honda, and King Farm. This shop is by far the best. Not only did they repair everything perfectly, they went above and beyond ..." Read more

"... completed to the level of quality they expect. That commitment to excellence gave me great confidence in their work. Throughout the entire process, they kept me informed ..." Read more

"I am 100% satisfied with the quality of the repair to the car."

"Went above and beyond expectations"

"The work is impeccable!"

"It was done several days earlier than I originally expected"

"Delivered on time"

"Right on time!"

"Very happy with the work done. Looks brand new. Repair was done ahead of schedule and I was kept informed along the way. Everyone was great to work with. Would ..." Read more

"... would recommend Gerber to anyone needing service. They explained every part of the process and always kept me informed of the progress. So yes they are amazing." Read more

"... about every other day how my car was progressing, so communication was very open, and they did a great job. The car looks good as new. Thanks so much!" Read more

"... satisfied with the work done by Gerber Collision & Glass. Everyday I was getting the update on the repair and the expected date to pick up my car. At the end, ..." Read more

"Frequent updates by texts and phone calls are very helpful."

"... estimator and the technicians that did the work. Great communication throughout the process." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... from Criswell Honda, Harrison Honda, and King Farm. This shop is by far the best. Not only did they repair everything perfectly, they went above and beyond ..." Read more

"... completed to the level of quality they expect. That commitment to excellence gave me great confidence in their work. Throughout the entire process, they kept me informed ..." Read more

"I am 100% satisfied with the quality of the repair to the car."

"Went above and beyond expectations"

"The work is impeccable!"

"It was done several days earlier than I originally expected"

"Delivered on time"

"Right on time!"

"Very happy with the work done. Looks brand new. Repair was done ahead of schedule and I was kept informed along the way. Everyone was great to work with. Would ..." Read more

"... would recommend Gerber to anyone needing service. They explained every part of the process and always kept me informed of the progress. So yes they are amazing." Read more

"... about every other day how my car was progressing, so communication was very open, and they did a great job. The car looks good as new. Thanks so much!" Read more

"... satisfied with the work done by Gerber Collision & Glass. Everyday I was getting the update on the repair and the expected date to pick up my car. At the end, ..." Read more

"Frequent updates by texts and phone calls are very helpful."

"... estimator and the technicians that did the work. Great communication throughout the process." Read more

George (Hyundai owner) reviewed 9/25/26

Prema-Anil (Toyota owner) reviewed 9/25/26

Anthony responded professionally, and answered all the queries. I collected the car yesterday and as of now running good. He gave me the assurance that i can contact him for any problem. Thanks

Deidra (Toyota owner) reviewed 9/24/26

Great service and great staff!

Audrey (Honda owner) reviewed 9/23/26

Benjamin (Honda owner) reviewed 9/22/26

Yes I'm satisfied with the work on my vehicle and the person who was there for helping me his great

Sang Ryel (Subaru owner) reviewed 9/21/26

Wonderful all

Amazing

Wonderful

Francisco (Lexus owner) reviewed 9/19/26

Lakishia (Hyundai owner) reviewed 9/18/26

The team was very helpful from start to finish and very communtive with updating me on the status of my car. I would highly recommend Gerber service.

Joyce (Honda owner) reviewed 9/17/26

Efficient, knowledgeable and professional about what they do always. Thanks for your great service.

Respectful and professional.

Appreciated. Good job.

Professional, experience and knowledgeable. Very efficient service and they always update you with the process of what they are doing. Appreciate the job they did, well done.

Chad (Dodge owner) reviewed 9/17/26

The team coordinated the multiple needs easily

Michael (Chevrolet owner) reviewed 9/17/26

We were pleased with the results and communication throughout the process.

Paul (Toyota owner) reviewed 9/14/26

Great job done quickly.

Great communications.

Ka (Toyota owner) reviewed 9/7/26

Everyone did a great job. It was fast, and I was updated on the status every step of the way.

Jeff (Chevrolet owner) reviewed 9/7/26

The folks at Gerber were very friendly and easy to work with. The workmanship was outstanding.

Marguerite (Chevrolet owner) reviewed 9/7/26

Happy with repair, & the good communication, thankyou.

Katherine (Volkswagen owner) reviewed 9/5/26

I had a great experience with Gerber Collision & Glass especially thanks to Alonzo. He was very helpful, professional, and kept me updated throughout the entire process. His timing was accurate, and my car was ready exactly when he said it would be. I would definitely recommend him.

Judith (Toyota owner) reviewed 9/3/26

Charlotte (Subaru owner) reviewed 9/3/26

Roberto (Kia owner) reviewed 9/2/26

Bemnet (Honda owner) reviewed 9/2/26

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Gerber Collision & Glass - Gaithersburg

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Gaithersburg

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,935)

3,403 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?