King Collision Center

4.8 (6,813reviews)
96%
953 N Frederick Ave,  Gaithersburg,  MD  20879

In operation 22 years.

King Collision Center is a family owned dealer group that has been in business since 1926. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. Let our team of expert collision and body repair technicians with over 200 years shop experience handle your vehicle repair needs. From auto body repairs, to glass to help with insurance and car rentals, we do it all! Our certified body shop provides everything you need to repair your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (6,813)

Likely to Recommend

Repair Quality

There are some bolts in the drivers side wheel well that did not get attached to the frame and are loose. At least one has fallen out. I spoke with Kevin in the office this morning and he was very willing to take a look at it when I can make time to bring it in.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfy

Customer Service

Bob was very nice

Likely to Recommend

I’m pleased.

Repair Quality

Customer Service

Thank you for a job well done.

Likely to Recommend

Repair Quality

Very pleased with the work done.

Customer Service

Satisfied

My Experience

Good work done on my car. Clear communication as well as easy drop-off/pick up

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was somewhat disappointed with my overall repair experience. My GEICO claim advisor informed me that the shop would price-match OEM parts. To verify this, I personally called the shop, and the person who answered the phone also confirmed that the parts would be price-matched/OEM where applicable. However, when I received the final invoice, I was surprised to see that mostly aftermarket parts had been used. This was not consistent with what I was told by either GEICO or the shop.

Likely to Recommend

I have had better service elsewhere

Repair Quality

They repaired my passenger side but the left blinker isn't working the way it was before I took the car to them.

Customer Service

I had to call them consistently

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Took longer than expected from their projection

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I did appreciate the kind service and good work. Not sure why the delays and whether that was a rarity or something common.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Bob Russell was VERY helpful.

Returned Clean

Likely to Recommend

Repair Quality

Bob and his team went above and beyond and did a fantastic job on my car. The car came out in a pristine condition. Their attention to details and warmth made the entire process smooth and completely worry free.

Customer Service

Likely to Recommend

Grasias

Repair Quality

Fue muy bien muchas grasias

Customer Service

Fue muy bueno el trabajo ke isi eron con mi carro

Returned Clean

My Experience

Chris Morris is an extremely friendly and sympathetic guy. He treats you like a friend. I did not know though of a credit card surcharge.

Likely to Recommend

Repair Quality

Very kind and pleasant

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Door had to be replaced and the repair and painting was first class