King Collision Center

4.8 (6,773reviews)
96%
953 N Frederick Ave,  Gaithersburg,  MD  20879

In operation 22 years.

King Collision Center is a family owned dealer group that has been in business since 1926. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. Let our team of expert collision and body repair technicians with over 200 years shop experience handle your vehicle repair needs. From auto body repairs, to glass to help with insurance and car rentals, we do it all! Our certified body shop provides everything you need to repair your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertzยฎ
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (6,773)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles were returned looking brand new, often with complimentary interior and exterior cleaning that exceeded expectations. The team is widely recognized for professionalism, friendliness, and clear communication throughout the repair process, with many customers appreciating regular updates at every step. Timeliness is generally well-regarded, with several vehicles completed ahead of schedule. A few customers noted delays, often attributed to parts availability or insurance issues, and some mentioned communication could be more proactive. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"The level of customer service exceeded my expectations. Everyone was attentive, responsive, and committed ..." Read more
"My experience far exceeded a 10, but that is the highest available."
"Best body shop I have done business with over my sixty years of driving and ownership of many cars. I am ..." Read more
"... wonderful experience with King Collision Center! The entire team was professional, kind, and very attentive throughout the whole process" Read more
"The repairs were done excellent! I have had my car for 4 days since the repairs havent seen any issues. ..." Read more

My Experience

I have been pleased with the updates of repairs allowing me to plan using our other vehicles, and, of course am impressed with the repairs to the Sorento and very pleased with the interior cleaning.

Likely to Recommend

Repair Quality

I responded earlier: everything went extremely well.

Customer Service

Chris Morris kept me informed of the progress of my repairs.

My Experience

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Customer Service

Absolutely wonderful job. Efficient. Made me feel so much less stressed out!

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Absoutely! This is actually the second time at your shop. Unfortunately hit a deer two different times in a short period of time.

Repair Quality

They did a great job and Bob in the office was wonderful handling my case. Very friendly office staff and very helpful. Thank you.

Customer Service

Great customer service

Returned Clean

My Experience

Fender was off when i picked i up. Took two tries, glue and two people to fix it. I dont expect it to stsy on so i guess ill be back soon.

Likely to Recommend

They suck and they know it

Customer Service

Horrible experience. I pray for anyone that deals with those scammers. They use glue to fix things. Not professional craftsmanship

My Experience

Bob has been very amazing and very supportive. From day one to when I picked my car up, he has been very diligent, transparent in the communication, and very friendly. It has been a great experience.

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Repair Quality

Outstanding Service

Customer Service

Interacting with Bob has always been one of the greatest things

My Experience

Great team, looks great. Excellent communication

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Repair Quality

Customer Service

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Repair Quality

Chris was very helpful and getting my car in for a repairs right away.

Customer Service

Returned Clean

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Repair Quality

All I can say is that you guys at King Kia always take care of my vehicle in the most perfect way. I truly appreciate all of you. Love and Blessings!!!๐Ÿ™๐Ÿ’“๐Ÿ’œ

Customer Service

All I can say is that you guys at King Kia always take care of my vehicle in the most perfect way. I truly appreciate all of you. Love and Blessings!!!๐Ÿ™๐Ÿ’“๐Ÿ’œ

Returned Clean

My Experience

Good communication; friendly associates; repairs are good.

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Repair Quality

Customer Service

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Repair Quality

Bob and the team are rock stars! Very happy with their work.

Customer Service

Returned Clean

My Experience

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Repair Quality

Extremely good customer service. Would definitely use again.

Customer Service

Extremely good customer service. Would definitely use again.

Returned Clean

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My Experience

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My Experience

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My Experience

Best body shop I have done business with over my sixty years of driving and ownership of many cars. I am particularly pleased with the spotless condition of my SUV inside and out ...a service I've seldom experienced with other body shops..... Bravo!

Likely to Recommend

Repair Quality

This was a better experience than my previous ones with them.

Customer Service

This was a better experience than my previous ones with them.

Returned Clean