D & D Auto Body

5.0 (702reviews)
100%
15207 Frederick Rd,  Rockville,  MD  20850
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In operation 34 years.

D&D Auto Body is a family owned collision repair facility that has been in business since 1992. We repair all makes and models at affordable prices with the latest technological innovations and highly trained I-CAR certified technicians to Avak Kachadorian's exacting standards that enable us to offer a lifetime warranty. We're proud that our customers, of many different cultural backgrounds, leave with a smile knowing that they placed their trust in the right shop to take care of their car ensuring that it's safely repaired to original specifications.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • French
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (702)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new after service. The team is widely recognized for professionalism, friendliness, and making the repair process stress-free. Communication stands out as a key strength, with customers appreciating regular updates via texts, phone calls, and online tools. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. A few customers mentioned minor delays due to parts availability, and one noted that pickup notifications could come earlier in the day - both points raised directly by customers. Long-term loyalty is evident, with many customers returning repeatedly and highly recommending the shop to others.
AI-Generated from reviews written in the last 12 months
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"... else. I wont take my cars anywhere else; not only is the work that is done more than satisfactory, the care in which it is done is beyond expectations. I cannot ..." Read more
"D&D auto body repair shop always have gone above and beyond in their workmanship, professionalism and customer care. I was delighted to be told by ..." Read more
"... thorough, job on my car repair recently. They are very professional and personable. I highly recommend D & D, they are a top notch company !" Read more
"... reliable. They actually finished sooner than predicted. Their work is always spotless and first class." Read more
"Excellent quality and friendly staff. They made the whole process easy and stress‑free."
"Very quick in and out with great service. They told me the day it was going to be done and it was done on time. That never happens…but did! Thank you ..." Read more
"D&D is super reliable. They actually finished sooner than predicted. Their work is always spotless and first class."
"... informed me that it would take about a week longer. But they got it to me a day early." Read more
"... to D&D for years and have never been disappointed. My vehicles are always ready when promised and the work is amazing!" Read more
"... was hassle free and the end result is that I have my beautiful sea foam green car back on time and looking brand new. Thank you D&D!" Read more
"Communication was excellent!!!!"
"They were extremely helpful. Communication was amazing. Everyone was kind and friendly. They did an excellent job!"
"Very professional from intake to delivery of my car. Communication was timely but not overwhelming with multiple texts."
"Several phone calls to keep me informed. Really appreciate that."
"Responsive, transparent, and friendly. Excellent."

My Experience

I was very happy with the repairs you guys did a great job, thanks a lot.

Likely to Recommend

Repair Quality

Customer Service

I'm very pleased with the work that was done,and I would recommend to family and friends.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The work was done well and the staff was polite and communicated well. Our only quibble was that the work took a little longer than we expected but that was in large part due to replacement parts having to be shipped and a delay by the contractor who was replacing the windshield. Overall, we were satisfied and would use D&D again.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team at D & D Auto Body did a fantastic job with my repair! They were prompt, efficient, and the quality of work on my Mazda exceeded my expectations. Huge thanks to the team for making the process so smooth!

My Experience

Awesome job

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thank you Hugh! Awesome repair work after my accident and answered all questions. Received my vehicle back sooner than expected. Thanks again!!

My Experience

Kept me informed about the progress and did nice work!

Likely to Recommend

Repair Quality

They do excellent work and kept me informed as to the progress

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My repair was done well and within the time they estimated. Will continue to come back when I need a repair.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Very quick in and out with great service. They told me the day it was going to be done and it was done on time. That never happens…but did! Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

They were awesome! Work done on time and done well!!!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Totally 100% professional and fast service I highly recommend it

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

We were very pleased with their work.

Customer Service

I appreciate the follow up call after pick up and a visit to my office to finalize one step on my car there.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Excellent quality and friendly staff. They made the whole process easy and stress‑free.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Best auto body shop in town

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