Gerber Collision & Glass - Laurel

4.8 (6,602reviews)
97%
9943 Washington Blvd,  Laurel,  MD  20723

In operation 85 years, 16 years at this location.

Gerber Collision & Glass - Laurel offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (6,602)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as making vehicles look brand new. The team receives high marks for proactive communication, including regular phone calls and text updates throughout the repair process. Many customers highlight the quick turnaround, with vehicles often completed ahead of schedule. Friendly, professional, and knowledgeable front-desk staff are frequently commended for making the repair experience stress-free. A few customers noted minor concerns such as cleanliness inside vehicles, occasional paint quality issues, and inconsistent communication timelines, as mentioned directly in their feedback. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"My vehicle was ready earlier than expected, which was a wonderful surprise. I really appreciated the quick turnaround ..." Read more
"... great. Paint is perfectly matched to the cars color. The work was done ahead of schedule." Read more
"An entire week earlier than initially estimated -- I am so grateful!!!!"
"... desk. Work was very well done e- my car looks great. Work was done much quicker than expected." Read more
"... but we would have been even more satisfied if the repair could have been completed in 3-4 days rather than 10 days." Read more
"... service; carefully explained to me what would be done; updated me on a regular basis on the progress of the car repair; my car looked really good when I picked it up." Read more
"the woman that handled my car called me nearly every day to keep me up to date on everything...at a time where customer service seems to be becoming ..." Read more
"... attentive. Kudos to them! The entire process was quick. The communication was amazing. Thanks!!!" Read more

My Experience

Awesome service and beautiful work

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My Experience

You guys did a wonderful job and JULIA is a wonderful person to work with. Thank you so much!

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My Experience

Gerber employees were helpful and friendly. The technicians that worked on my vehicle did an exceptional job, I can’t even tell where the damage was. I would definitely use Gerber again and recommend it them for great work. Thank you again.

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Returned Clean

My Experience

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Perfectly done 👍

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This place did an outstanding job with my car repairs. I have never felt such great customer service in Maryland until I visited Gerber Collision. The supervisor and the staff have beautiful personalities and outstanding customer service. I don't know her name, but I really enjoyed her interaction with the staff. I would recommend them ten thousand times. They receive a 100 rating from me. Great work team!

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Returned Clean

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My Experience

We live in NY and i couldn't get the car when the repairs were completed. The owner offered to deliver the car to my daughter's residence which was very helpful.!! Thanks again for everthing and keeping us informed

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Very polite and customer oriented

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No problems

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Positive overall

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They were friendly and kept me informed

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Your front office team. Is outstanding! The ladies should get raises Ses

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Looks like new

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Car looked brand new

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Returned Clean

My Experience

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Satisfied with work done

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Process went smoothly. Representatives were professional explaining process along with quick contact response time

Customer Service

Process went smoothly. Quick call back to questions. Professional from initial contact to completion of service

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Repair Quality

Body work is great. Still feel a pulsing vibration in my gas pedal

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