Kenwood Auto Body - Gaithersburg

4.8 (1,926reviews)
95%
19310 Woodfield Road,  Gaithersburg,  MD  20879

In operation 35 years, 12 years at this location.

Kenwood Auto Body is a full-service auto body repair facility, family owned and operated for over 30 years and counting. We repair ALL makes and models and work with ALL insurance companies. Our goal at Kenwood Auto Body is to restore your vehicle to pre-accident condition or better while providing our customers timely, affordable and high quality repairs. For as long as you own your vehicle, you can be assured your repairs at Kenwood Auto Body are guaranteed. We are proud to offer a Lifetime Guarantee on all our work and will stand behind anything we repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,926)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional and friendly staff, and exceptional repair work that often leaves vehicles looking brand new. Many highlight the proactive and frequent communication through text messages, emails, and phone calls that kept them informed at every stage of the repair process. A notable number of customers appreciated receiving their vehicles ahead of the promised completion date, along with complimentary interior and exterior cleaning. While the vast majority of feedback is highly positive, some customers noted areas for improvement directly from their experiences, including occasional delays in repair timelines, inconsistent communication in a few cases, and minor issues discovered post-pickup. Overall, the shop demonstrates a strong commitment to customer satisfaction, quality craftsmanship, and transparent communication.
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"... along the way. My car came back looking brand new. The workmanship was flawless. What really stood out was their attention to detail and commitment to customer ..." Read more
"Technicians went above and beyond with repairs on my vehicles. We chose Kenwood three times because of their excellent ..." Read more
"... I was well informed throughout the whole process. I am completely satisfied with the repairs." Read more
"Im extremely pleased with the results! First rate!"
"Excellent service plus amazing body work. If my car could talk it would give you a big hug ..." Read more
"... the whole process was smooth from start to finish. I was kept updated every step of the way, which gave me a lot of peace of mind. The team is ..." Read more
"Had to email a week after I dropped off the car to confirm it was even being repaired and to get ..." Read more
"the repair was delayed by at least 1 week. had to call multiple times to get status and they are still waiting for parts to finish the ..." Read more
"Excellent communication throughout the process"
"Fabulous service! They kept us informed every step of the way. Super friendly and helpful"

My Experience

The body work repair is beautiful! And the car was clean and washed. Thank you!

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Repair Quality

The people at Kenwood were very attentive and provided updates periodically throughout the repair. Thank you Richard and the staff for the amazing help.

Customer Service

Returned Clean

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Did a good job, excellent communication throughout the process and car and as ready sooner than expected.

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Good job

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My Experience

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Great Job

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Great job πŸ‘

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Returned Clean

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Repair Quality

Side view mirror was not properly painted

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My Experience

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Richard did is great job and communicated well with me.

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My Experience

Great service, took less time than promised

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My Experience

I was informed on everything being done to my car. Jasmin and Richard my team members were always courteous and respectful. Job well done.

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Kenwood always does great work

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My Experience

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Returned Clean

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Repair Quality

The replacement of my fender and trim piece work was very good, as I expected. The paint match was dead on, but I was so impressed with how beautifully cleaned, inside and out my Explorer was when I picked it up. Thank you to all at Kenwood Auto Body. I will recommend Kenwood to anyone who needs body work on their vehicle.

Customer Service

Thank you to all that I worked with in the customer service department.

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