Joe Hudson's Collision Center-Frederick
In operation 37 years, 5 years at this location.
Joe Hudson’s Collision Centers are state of the art collision facilities, dedicated to providing customers with outstanding customer service and a quality repair experience. We have been serving local communities since 1989 and have earned our reputation as being a premier collision repair facility. Whether you are looking for a touch up or serious repair, you can count on Joe Hudson’s Collision Center to provide you with top quality service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication was excellent. I received regular updates on the status of my car and any changes to the expected completion date. Once I got my car back, it ran great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service. Kept me aware of what was happening with my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
As I told Emily when I picked up our van, I was very pleased with the service & communication that was provided to me. I never felt like I was left in the dark during the time my van was in for repair, which I am thankful for.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had no problems whatsoever with this repair shop. They kept me informed every step of the way, and handled my rental process perfectly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completely Satisfied
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Bad repair and paint so no way at all
Repair Quality - 0.5/5.0 -
I’m very disappointed after finding out many incomplete and parts being broken
Customer Service - 1.5/5.0 -
Too many delays and no good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff are very friendly they make you feel at home,in my case Miss Emily was willing to go above and beyond to cater for my needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have no complaints at all!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was amazing
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Girls up front were exceptional in explaining and going the extra mile to make my first experience with Joe Hudson Collision Repair. I am handicapped and had a horrible rental car experience but the girls went out of their way to resolve that problem and helped me get into my repaired car. Overall this was an exceptional experience . My car looks like.new. Good job!
My Experience - 5.0/5.0 -
Body work looks great.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Repair Quality - 1.0/5.0 -
I was trying to just let it go. But you had to keep sending a survey form to an unhappy customer.
Customer Service - 0.5/5.0 -
Poor communication with customer
Returned Clean
Likely to Recommend - 5.0/5.0 -
We had a great experience.
Repair Quality - 5.0/5.0 -
Attentive, knowledgeable and customer oriented. Really appreciated the regular touch points and the thoughtful explanations provided during status calls.
Customer Service - 5.0/5.0 -
Very responsive. We felt like they had our best interest in mind. They went the extra mile to source parts where available to expedite the completion.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have taken several vehicles over the past 20 years to this team of craftsmen. The work is always perfectly done and the vehicle looks like new. I recommend every person i know that has vehicle damage to this team
Likely to Recommend - 5.0/5.0 -
I always recommend this team for vehicle repair.
Repair Quality - 5.0/5.0 -
Always first rate work
Customer Service - 5.0/5.0 -
Friendly and courteous
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything was done on a professional Level