Joe Machens East Collision Center
In operation 57 years.
East Collision Center The newest addition to our auto body repair facilities, East Collision Center includes two separate repair buildings with the space for 38 service bays to service personal and commercial vehicles. Over a dozen body and paint technicians work with state-of-the-art equipment and products including multiple frame machines, a pro spot welder, and one of the few shops in the area to use a complete ENVIRONMENTALLY FRIENDLY LOW VOC paint system from primer to clear coat. We have the most advanced color matching technology and factory trained technicians from Spies Hecker. We have a Courtesy Shuttle available to take you anywhere in Columbia and we can even make arrangements to pick you up after your vehicle is finished. Parts delays and supplemental estimates for unseen damage are often part of the body repair process. We promise to do everything possible to minimize these and we promise to keep you informed.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I couldn’t be more satisfied. The consideration I received and the excellent communication by each person along the line was very reassuring and satisfying. The quality of services I received was excellent, and the level of cooperation provided me in respect to my needs with other entities was also exceptionally helpful. That includes their facilitative help given with my car rental need by another party, and of course with my insurance company. Again, I couldn’t be more satisfied.
Customer Service - 5.0/5.0 -
I think I said it all in my first paragraph. Personnel we’re very cooperative, and excellent communicators.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a very good experience with the work and the staff ! Stu and John were very helpful. I have told all my colleagues to use machen East!!
Customer Service - 5.0/5.0 -
Great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Bill incorrectly recorded deductible at $500 instead of $400.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tremendous work and extremely accommodating
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
oodG
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great people
Repair Quality - 5.0/5.0 -
Nick and the team were very kind and listened to our concerns.
Customer Service - 5.0/5.0 -
Considerate and listened to concerns
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will definitely recommend the shop to everyone I know who may need their car checked
Repair Quality - 5.0/5.0 -
I truly appreciate Joel. He was on top of things with explaining the process, and was in time as planned
Customer Service - 5.0/5.0 -
The personnel answered the phone with an aura of professionalism
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything done on time and satisfactory
Customer Service - 5.0/5.0 -
Very helpful and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They really did a great job. Highly recommend them.