Joe Machens East Collision Center
In operation 57 years.
East Collision Center The newest addition to our auto body repair facilities, East Collision Center includes two separate repair buildings with the space for 38 service bays to service personal and commercial vehicles. Over a dozen body and paint technicians work with state-of-the-art equipment and products including multiple frame machines, a pro spot welder, and one of the few shops in the area to use a complete ENVIRONMENTALLY FRIENDLY LOW VOC paint system from primer to clear coat. We have the most advanced color matching technology and factory trained technicians from Spies Hecker. We have a Courtesy Shuttle available to take you anywhere in Columbia and we can even make arrangements to pick you up after your vehicle is finished. Parts delays and supplemental estimates for unseen damage are often part of the body repair process. We promise to do everything possible to minimize these and we promise to keep you informed.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, very pleased with completed job
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It’s not necessarily the fault of the collision center but the repairs took several weeks longer than expected. It was a series of defective parts received. That was frustrating for everyone.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My wife, her car LOL, would likely score this a 9, but your crew managed through the holidays and the car looks and handles great. She even remarked, when we picked it up, that "it didn't look this good when we.bouught it". Thanks Stu and team.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
That is where we will send anyone that needs their car fixed.
Repair Quality - 5.0/5.0 -
They are fantastic! Very caring and qualified. They are more than willing to help.
Customer Service - 5.0/5.0 -
Very friendly and helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Heck yeah
Repair Quality - 5.0/5.0 -
Taillight don't work license plate light don't work. Took it to dealership cost me $300.00 got home had to return to dealership. Painting was outstanding. STEW has been GREAT to work with thank you..dealership thinks when bed was put on shorted wires.
Customer Service - 5.0/5.0 -
Great easy to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Stuart was very good at explaining the necessary repairs and estimated costs. He was friendly and professional. Should you ever need collision repair— Ask for Stu!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done timely and they detailed my truck inside and out, which it really needed, So Thank you for that!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I had contact with was very helpful and explained how everything would happen
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yep definitely recommended
Repair Quality - 5.0/5.0 -
These guys were great. I had the misfortune to run afoul of a deer just before the holidays and, while took some time for my car to be repaired due back and forth with the insurance, they were communicative and helpful. Nick and the tech working on my car did a wonderful job. Thank you!
Customer Service - 5.0/5.0 -
Great service. Always helpful and informative
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was perfect and Joel was more than accommodating!!
Customer Service - 5.0/5.0 -
Joel went out of his way to help me. He was great!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I didn’t realize that getting all of the parts required to complete the repairs would take quite so long, but of course, I understand that this was through no fault of the repair shop.
Customer Service - 5.0/5.0 -
The communications that I had with several of the personnel, was professional as well as friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We have already recommended Joel Schwartz and Machens collision east. As long as he is there, we will continue to do business there
Repair Quality - 5.0/5.0 -
Joel was very helpful. He outlined the process and the time line and what spot on with the cost, timing and everything. If we ever need collision services again, il be calling him specifically.
Customer Service - 5.0/5.0 -
Very friendly and knowledgeable staff