John Elway Chevrolet Collision Center

3.8 (221reviews)
75%
5200 S. Broadway,  Englewood,  CO  80113

WE WILL HANDLE EVERYTHING John Elway Chevrolet will handle everything from towing your vehicle to our facility, to arranging your rental car and even negotiating your claim with the insurance company. Our technicians are ASE, I-Car, and GM Master Certified and are approved to repair all makes and models because of our state of the art equipment and facility. Our Parts Department houses Colorado's largest inventory of collision parts and we provide you with a Lifetime Repair Guarantee on all our work. Rest easy knowing, if for whatever reason you simply no longer have confidence in your vehicle, we will take it in on trade AS IS, no need to repair it and provide you with the best trade-allowance possible. Plain and Simple: We are here to take care of you, our guest! For more information on our services, to schedule a risk-free estimate or for any other questions you may have, please feel free to call us directly at 303-761-1286

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
GM
I-Car

Reviews (221)

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I would refer friends or family

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Very professional and easy!

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My Experience

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Not happy with customer service part of experience.

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Except for that it took a month to get my car back

Customer Service

Chris never returned our call and you had the authority to do the car and the payment for a week before we called them and asked when it would be done we were never contacted

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Great job, excellent workmanship, on-time repairs and detailing the truck was a nice touch!!

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Todd has been excellent to work with despite staffing issues (not enough staff for the workload, staff not showing up for work, etc.) I hope the new employees now on board will ease the overall workload day to day for the entire collision department.

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not sure but most of the problem was getting parts

Repair Quality

had problems with getting parts.

Customer Service

had problems getting parts.

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Todd and his crew did a great job on my Escalade.

Customer Service

Quick service. Very professional,

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My Experience

Elway Collisions Dept took the time to find the parts for my 2004 Blazer which included finding a rear passenger door when other collision businesses turned me away, saying it would take too much time to locate them. I dropped off the Blazer and within two weeks my beloved Blazer was repaired and looked like it did before the accident. I appreciate the kind words Todd shared with me about how impressed he was with the overall condition of my 2004 Blazer too. Love my Chevy Blazer!

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I have nothing good to say about Elway's.

Customer Service

I had an even worse experience with the people that work there. I called several times to get info on my car but kept getting tansferred to a dead line that hangs up. When I came to pick up my car the men were very rude to me when I asked why my car sounded like it does. They were trying to blame it on everything but the accident. Pretty much telling me that I was lying to them. I gave up and left.

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My Experience

Communication was poor. I had to constantly call to get updates. Most of the time, I wasn't able to get any body on the line. There were days I tried to get a hold of ANYONE in the office 10 times or so! I left messages on a random voicemail that didn't seem to be checked very often. Took 11 Days to fix a slight crease in it from a parking lot incident. The disorganization within the office was very noticeable and very difficult to work with. I do not plan on bringing a vehicle here again.

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Covid

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