John Elway Chevrolet Collision Center

3.8 (221reviews)
75%
5200 S. Broadway,  Englewood,  CO  80113

WE WILL HANDLE EVERYTHING John Elway Chevrolet will handle everything from towing your vehicle to our facility, to arranging your rental car and even negotiating your claim with the insurance company. Our technicians are ASE, I-Car, and GM Master Certified and are approved to repair all makes and models because of our state of the art equipment and facility. Our Parts Department houses Colorado's largest inventory of collision parts and we provide you with a Lifetime Repair Guarantee on all our work. Rest easy knowing, if for whatever reason you simply no longer have confidence in your vehicle, we will take it in on trade AS IS, no need to repair it and provide you with the best trade-allowance possible. Plain and Simple: We are here to take care of you, our guest! For more information on our services, to schedule a risk-free estimate or for any other questions you may have, please feel free to call us directly at 303-761-1286

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
GM
I-Car

Reviews (221)

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Time consuming repair but it,s the norm at the body shops around town i,ve been told.

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Returned Clean

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Previously I gave it a MUCH higher rating, but I am not happy with this result at all. 51 years as a customer seems to count for little.

Repair Quality

Bodywork is ok, but several things do not match up with the other (undamaged) side of the vehicle. The pain of glass above the damage was reinstalled in a very sloppy and unprofessional way. The glass was SCRATCHED on the inside and outside and there is some kind of adhesive sloppily coming out the outside of the glass. Lousy and unprofessional work. It was supposed to look like it did before. IT DOES NOT! Also several scratches and dings on the vehicle that were NOT there before I dropped it off at Elway. ADDITIONALLY, The panel inside the vehicle that was reinstalled is MISSING a part. The corresponding part on the other side of the vehicle says "AIR BAG." This makes me wonder if the air bag is missing or just the piece that fits in that empty hole. It definitely makes me wonder what else is missing that I haven't seen. I have informed Todd Markovich (Also sent several photos) of this and have not heard a thing back. My car is not like it was and to say I am not thrilled with the outcome would be an understatement. I guess they are busy and not concerned with MY details as a 51 year customer of Burt/Elway Chevrolet. A.J. Guanela suggested I contact him with any problems. Perhaps that would be more helpful.

Customer Service

Todd did what he could to get me in, but he never called me with any kind of progress report as he said several times. I always had to go there in person, hoping someone would still be in the office. Sometimes nobody was there. I know he is busy and under a lot of pressure to deal with many cars, but my previous experience with Elway Collision (handled by previous employee Carlos) was substantially better and far more prompt. I don't blame Todd, but that doesn't change my opinions.

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Right now I don't feel you deserved our business or anyone else's. We have had repairs done there before, not the body shop, and have been VERY satisfied with the results and the timeframe. But right now, we would not recommend due to the extremely frustrating experience we just had.

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We have not received pictures from the repaired vehicle that Todd in the body shop has promised us a minimum of 4 times.

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Returned Clean

My Experience

Great people, Great work, Reasonable price. i am an Elway customer sing 2005. I think this is the standard of Elway

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Great work! Awesome job! Cheers all around 🍻

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I have already told my family

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I realize it was not your fault, but the length of time you had the car was too long because you had to wait for parts you ordered

Customer Service

The people in the repair shop and the office staff represented your Center well

Returned Clean

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Same

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I’ve been going to Dan gin in the crew for 10 years other people tried to get my business but I have two Cadillacs and they go in any place per Ted John Elway Cadillacs in that service crew

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Same

Returned Clean

Likely to Recommend

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They got to my car sooner than anyone else could and we were completely satisfied with both their communication and the work they did.

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I would have liked a couple of updates about the progress of my repair, but over all over happy with the service

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I was told to bring the truck in on Monday, it was not completed until Thursday night. After calling five other service people and Jeff silverberg to get this handled

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