John Elway Chevrolet Collision Center

3.8 (221reviews)
75%
5200 S. Broadway,  Englewood,  CO  80113

WE WILL HANDLE EVERYTHING John Elway Chevrolet will handle everything from towing your vehicle to our facility, to arranging your rental car and even negotiating your claim with the insurance company. Our technicians are ASE, I-Car, and GM Master Certified and are approved to repair all makes and models because of our state of the art equipment and facility. Our Parts Department houses Colorado's largest inventory of collision parts and we provide you with a Lifetime Repair Guarantee on all our work. Rest easy knowing, if for whatever reason you simply no longer have confidence in your vehicle, we will take it in on trade AS IS, no need to repair it and provide you with the best trade-allowance possible. Plain and Simple: We are here to take care of you, our guest! For more information on our services, to schedule a risk-free estimate or for any other questions you may have, please feel free to call us directly at 303-761-1286

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
GM
I-Car

Reviews (221)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car came out looking brand new!

Customer Service

It was just hard getting a hold of someone to check on the progress since they were short handed. Didn't know til my car was ready

Returned Clean

Likely to Recommend

Repair Quality

took along time for repairs

Customer Service

Likely to Recommend

Repair Quality

I have not seen the repairs yet, but I am assuming my car is in good shape. One thing that was really lacking in the experience with the collision center was a an issue with communication. I have called several times and been connected to a line that rings with no answer and not even the ability to leave a message. I had called back and gotten connected to a different number and my message wasn’t returned for almost a week. I had to utilize a connection at the dealer off County Line to get someone to call me with an update. My insurance agent was trying to get ahold of the collision center and gave the same feedback that she couldn’t reach anyone. I was in a small accident on October 20. I took my car to John Elway dealer ( not aware that the collision center was in a different location) I didn’t get a call that my car was finished until November 23. I am in the service industry and understand the supply chain issues. It just would have been helpful to at least be given more consistent communication during the process.

Customer Service

Chris was helpful when I spoke with him. I am assuming you are understaffed.

Returned Clean

Likely to Recommend

Repair Quality

Todd was great at communicating. So far, I am very pleased with the repairs.

Customer Service

Again, Todd was great!

Returned Clean

Likely to Recommend

I would advise any friend that my car was repaired at John Elway collision but they should look into other places

Repair Quality

Customer Service

The bumper looks good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Handling all the paperwork was huge

Repair Quality

They did a nice job

Customer Service

They did great when you could get thru to them.The phons were screwed up the whole time they had the truck

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I was never updated during the time my vehicle was there. Every time I called, the phone would ring and ring and ring. Eventually, I would get a voicemail that said that the person was not there and would not be checking their voicemail. I did leave a message a few times, and no one called me back.

My Experience

JP kept me will informed and was very helpful.

Likely to Recommend

Repair Quality

Excellent service and great experience.

Customer Service

Returned Clean

Likely to Recommend

Outstanding employees and customer service.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

John Elway was recommended by American Family Insurance and I’ll certainly pass on the great work John Elway does.

Repair Quality

Car came back looking new

Customer Service

Customer service was great beginning with finding the Saab bumper to keeping me informed on vehicle status.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

body work was good, but, all of my personal belongings were strewn about the bed of the truck (not in a bag or box) including my daughter's cashmere blanket from Mongolia, all of the change from my center console mysteriously disappeared, my insurance company overpaid you guys by a little over $450 and it took me a week to convince your staff that this was the case and then it took nearly a month to get my refund. Feels like the left hand does not know what the right hand is doing.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean