John Kennedy Ford Collision Center
In operation 71 years, 34 years at this location.
The John Kennedy Collision Center in Conshohocken is a proud member of the John Kennedy Dealerships that has been family-owned since 1955 and now includes eight automotive dealerships and three collision centers. The Conshohocken Collision Center joined the Kennedy family in 1992. We are both Ford and Subaru Certified. With the high level of importance we put on customer communication through email and text, we ensure a fully transparent repair process for the customer. Our attention to detail ensures the repair is completed within the time promised to the customer and returned to them in pre-loss condition. We have always placed our customer’s needs and safety concerns at the highest level of importance. That has produced consistent CSI ratings that range above 98.5 out of 100. Every customer receives our Lifetime Guarantee on workmanship and is backed by our team members’ exceptional skill, repair knowledge, and the latest in advanced technology and techniques.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Overall a good experience, friendly staff and communication was alright. Bumper replacement took awhile to get in but through no fault of the shop. Repairs were fine, the fit and finish left a bit to be desired but for an older car it’s not a big deal. It’s understandable that parts sitting in a warehouse for 10+ years don’t exactly make every job easy. If I had to bring in something newer I’d certainly be more inclined to raise concern for the quality of workmanship but for my A to B beater the repairs suffice.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and fast
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
We are having an issue with the drivers side front window as it wont close. We let them know and they advised how to reset it but it didnt work. The electronics of the van should not have been touched for body work. Also when we went to pick the van up the battery was dead. It only sat for a few days, so it shouldnt have been dead with normal use. The van has sat longer in our drive without issue.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair looks fabulous!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I'd feel confident recommending John Kennedy to friends and family.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My experience with John Kennedy Collison was smooth. I felt unclear on how long it would take for the repairs to be completed, but after making one call to inquire, I received regular updates from the team. They were informative and communicative.
My Experience - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Some confusion during initial scheduling and when arriving to drop car off. After that no issues.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job, thank you.
Customer Service - 5.0/5.0 -
They did a good job, thank you.
Likely to Recommend - 5.0/5.0 -
Very much so!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The guys on the front desk were fabulous!
My Experience - 5.0/5.0 -
Great service but did take a few days longer than I was told.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with. Excellent repair job. Just like new
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Not the body shop's fault but the road work and traffic was bad.
Repair Quality - 4.5/5.0 -
Totally good with the workmanship. I asked it would be done by the 27th of April was told should be, was pushed back several times and I had to get a car for a planned trip leaving on the 28th. I had dropped it off the 14th in the evening and was told the parts would be in on the 15th. I understand problems with parts and things happen just explaining why I gave a nine not a 10.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As always, they were helpful and communicated each step of the repair.