John's Collision Repair
John's collision repair is a family owned auto repair business that has been serving the community since 1992 Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
It is obvious to me after today’s experience that John’s collision does not want or appreciate our business so we will not make the mistake of returning for any future work or repairs. I will also be contacting BMW of Littleton to recommend they take John’s Collision off of their list of referred collision centers for body work that they cannot complete.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
I did feel like II had to initiate alot of communication but staff was always friendly and helpful when I called
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Gave an 8 as my floor mat was missing and the hood of my car needed some buffing which should have been caught in the first place.
Customer Service - 4.5/5.0 -
Everyone was very nice and answered all my questions
Returned Clean
My Experience - 5.0/5.0 -
Really appreciate getting approx. time of completion and the updates. Makes you feel as if you are not forgotten. Job was well done. My car looks great!
My Experience - 5.0/5.0 -
The work completed on my car appears to be very good. I appreciate the attention to detail in repairing my car back to its new condition. Even though the repair took much longer than anticipated, Nick kept me updated throughout the process and worked well with the insurance company. I would recommend John’s Collision for their professional team and service.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your attention to detail and your staff’s professionalism. Happy Holidays. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
We had problems with a moon roof after the car was returned. The quality of the paint and finish work was excellent.
Customer Service - 5.0/5.0 -
Nick immediately took the car back into the shop to see what could be done to fix the problem. Most likely, a clip had come loose from the headliner, but this was found and fixed without any issues.
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the amazing customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Though the first shot at the repair was not perfect, you guys made it right. I can tell from the workmanship why you have the reputation that you do. I really appreciate you delivering the car clean in all the communication while the repair was happening. Great job!
My Experience - 5.0/5.0 -
The updates weee very helpful and everything went as promised. Excellent services
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Liked the updates and the outcome of the work
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Impossible to get any committed timeframe from the guys, even till they day before my car was done. Had to call in and then extend my rental two times before i could get my car. Unacceptable and super bad customer service. The tech forgot to put back my hitch so i had to drive back there to get in re-installed. No comments, no apologies. Just bad customer experience. At this time i will not recommend nor make use of the company again. I tired to be patient but the lack of communication and commitment to deliver as promised is unacceptable
Customer Service - 0.5/5.0 -
Impossible to get any committed timeframe from the guys, even till they day before my car was done. Had to call in and then extend my rental two times before i could get my car. Unacceptable and super bad customer service. The tech forgot to put back my hitch so i had to drive back there to get in re-installed. No comments, no apologies. Just bad customer experience. At this time i will not recommend nor make use of the company again. I tired to be patient but the lack of communication and commitment to deliver as promised is unacceptable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Rating based on not scheduling Lexus.
Repair Quality - 4.0/5.0 -
I really haven't had time to inspect the repair due to it being winter and I haven't washed my car. Rating could be higher or lower.
Customer Service - 4.0/5.0 -
Good customer service on my car but we were supposed to have two vehicles repaired together or back to back. Paperwork was lost or misplaced on second car (Lexus) so now it won't be scheduled for repair until February so on that basis not satisfied overall. Rating based on my BMW only.