John's Collision Repair
John's collision repair is a family owned auto repair business that has been serving the community since 1992 Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job, kept me informed throughout the process and dealt with insurance
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff. Worked with Trevor and Jin. Very friendly, helpful, good sense of humor. Helpful explaining what and how needed to be repaired. Also explained the two estimate repair costs, extra Jag costs, insurance, etc.and the final bill costs. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went really smooth. The quality of work is pretty impressive. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The horrible communication between this shop and me was just inexcusable. Knowing that I had such a hard time trying to get answers and a date to when the vehicle would be done also tracking my vehicle and it not reflecting what the adviser was saying just makes me not trust this company.
Likely to Recommend - 0.5/5.0 -
Untrustworthy
Repair Quality - 0.5/5.0 -
The gaps between panels are truly misaligned. The befor pictures of my entire car show that all the panels and hood match in color, tint and shade. When I got the car back the hood has a yellowish tint to it that does not match any other panel on the vehicle
Customer Service - 0.5/5.0 -
Honest and clear communication was not happening. I was told on 2 different occasions that they needed to order more parts and both times I had to call to get the information and I was really trying to see when I could pick up the car. I was told on 1 occasion that my car was in reassembly and when I checked it location it was in the parking lot with all doors and the hood sut and the car was locked and secured. When I called again later that week I was told the car was in the detal shop and again I checked the location and it was the same as before int he same spot on the parking lot locked and secured.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair is beautiful. Nice to have my rig looking like new again. And the bonus so appreciated was the detail and the shiny exterior. That's above and beyond, but something I secretly hoped for. Thank you for exceeding expectation.
My Experience - 5.0/5.0 -
You waived the CC Fee even though we were slightly over $3,000, but I was very disappointed that you didn't trust us to write a "good" personal check after working with our family over 20 years.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional. Transparent. Excellent customer service and communication.
Customer Service - 5.0/5.0 -
Excellent customer service and communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You had great communication and worked through problems honestly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
They did a beautiful job on the outside of my car. But, they didn't align it correctly. We called and they said they did it to BMW specs and we should contact Schomp. Schomp checked and had to realign the car. It was way off, and I have the paper from Schomp that shows it. The car is also like riding in truck now, because the ride is so bumpy, unlike before we were hit.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very efficient and honest service. The car looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience with John’s Collision Repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work at a fair price!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and customer service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I worked with Nick, and found him to be friendly, knowledgeable, and patient (this was a new experience for me, and I had plenty of questions :) . Other staff were friendly as well, including Aidan who I spoke with for a bit on site just before picking up my car. I'm very pleased with my experience here and of the apparent high quality of work. Thank you!
Likely to Recommend - 5.0/5.0 -
A top notch business, I'm wholly pleased with my experience and the work quality!
Repair Quality - 5.0/5.0 -
Appearance looks good as new, and functionality of components is complete. Staff were friendly, and thorough with the repair, ensuring all was in order.
Customer Service - 5.0/5.0 -
My adjuster, Nick, was friendly, patient with my questions (the process being a new one to me), and knowledgeable. Aidan deserves note, too, as friendly and informative, and the other staff in the office were helpful when Nick wasn't immediately available, too.