Johnson Sewell Ford Lincoln
In operation 47 years, 25 years at this location.
Johnson Sewell Collision Center is a family owned repair business that has been in business since 1979. We provide high quality repairs to all of our guests. I-CAR gold certified and factory trained technicians. We also provide high levels of communication with all of our guests.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Profesional and Personable. Did a great job in a timely manner and cleaned up my car to boot!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Everyone was pleasant, polite and helpful but they seemed a bit disorganized. I very impressed with the service manager who prioritized my repair to save me rental costs.
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Absolutely would not recommend to anyone!
Repair Quality - 0.5/5.0 -
Complete disorganization in this dealership. Did not complete the repairs the first time. Had to take truck back just a hour after picking up. Communication is terrible. Total lack of trust with this dealership.
Customer Service - 0.5/5.0 -
Customer service is terrible. I had to be the one to reach out to get any information. No contact from dealer unless I reached out first.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were always very helpful and did an amazing job on the repair.
Customer Service - 5.0/5.0 -
Johnson Sewell was very nice and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I have always been satisfied with the work and their dedication to customer satisfaction.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely a thumbs up to friends or relatives for collision repair.
Repair Quality - 4.5/5.0 -
The biggest concern I had was the time spent to finalize repairs. My Subaru spent 43 days at the Johnson-Sewell Collision Center. Parts delivery was the major slowdown. The rental car from Enterprise costs $484 to pay off the tab. To our good fortune, Johnson-Sewell waived our insurance deductible so the car rental payment didn't break the bank.
Customer Service - 5.0/5.0 -
Customer service is top tier at Johnson-Sewell. Questions about the lengthy stay were always answered kindly and to the best of their knowledge.
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There’s still a little rattle when accelerating at a certain speed and rpm
Customer Service - 5.0/5.0 -
Great people to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dealership collision center quickly responded to request for estimate. Estimate completed same day and repairs were scheduled. Dealership worked directs with insurance carrier.
Customer Service - 5.0/5.0 -
Dealership collision center quickly responded to request for estimate. Estimate completed same day and repairs were scheduled. Dealership worked directs with insurance carrier. Thanks to Kristin and Kevin for their great service and promptness in getting my vehicle repaired and back to me.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Communication was lacking. After getting the manager involved improved. Work was done very well
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes