Jones Autobody & Collision

5.0 (1,086reviews)
100%
21500 Route 6,  Warren,  PA  16365

Jones Autobody & Collision is a family owned auto repair business that has been serving the community since 1920. Our goal is to provide high quality repairs on a timely manner. We provide a high level of customer communication throughout the repair process including text and email messaging with our customers. We also have a full-service service department and detail shop to meet all your automotive needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,086)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional service quality, with many noting their vehicles looked brand new after repairs. The team is frequently commended for going above and beyond expectations, including detailing vehicle interiors as a thoughtful extra touch. Communication stands out as a major strength, with customers highlighting regular text updates, transparent explanations of the repair process, and proactive notifications about any unexpected delays. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. The friendly, professional, and courteous staff created a welcoming experience that left customers feeling well cared for. Several customers mentioned the convenience of loaner vehicles when needed. The overall sentiment reflects a highly loyal customer base, with many expressing they would not hesitate to return or recommend the shop to family and friends.
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"Car looks like its brand new. Customer service was top notch. We brought our car in for an insurance fix and its quite possible from ..." Read more
"... detailed the inside of my car too. Very satisfied. They definitely went above and beyond what what expected" Read more
"Good Service. Good paint and body work. Use of loaner car. Pick up and drop off at residence. Car exterior and ..." Read more
"... staff at Jones was excellent! Great communication. Great work. Extremely helpful and accommodating. I highly recommend their services!" Read more
"A week early at that. Never heard of that till now. Will never go to anyone else and 2puld recommend ..." Read more
"... was kept up to date and informed of the process, the repair was done quicker than expected. Everyone I was in contact with was friendly and ..." Read more
"About 4 days ahead of schedule, which was great, I really didnt like my rental car!"
"They did excellent work. It was convenient and they had my car done in the time they said they would. I have no complaints and would use them again hopefully, ..." Read more
"Very friendly and was completed faster than quoted!"

My Experience

My Experience

They went above and beyond for my repair. I couldn't be happier. Jason is a person you want to run your shop. Period

Likely to Recommend

Repair Quality

They did a great job on my truck

Customer Service

My Experience

Everybody was very nice. My vehicle looks nice.

My Experience

I like how soon the repairs got finished?They did a wonderful job, and I asked them to check something out for me, and they did.Everything seems to be working so far.And if I have any problems, they told me, I can bring it back and they take care of it.Thank you so much

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Repair Quality

Customer Service

My Experience

They went above and beyond to keep me informed of changes and set backs. Things happen unfortunately but to no fault of theirs. 10/10 would recommend!

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Repair Quality

Customer Service

Amazing, kept me updated on progress, friendly, professional. Joe is amazing! Made this stressful process easy.

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Repair looks great and paint matched up perfectly.

Customer Service

Very friendly and kept me informed of what was happening.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Always great service with Jason and his crew.

Customer Service

Returned Clean

My Experience

Thank you very much for all you did!

My Experience

Great experience with all that work there good people and great service

My Experience

Completely Satisfied every time.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks brand new. Not only did they do all the body repairs that were needed but they also detailed the inside of my car too. Very satisfied. They definitely went above and beyond what what expected

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied. All of the guys in the garage were very courteous and professional and did a fantastic job. Jason even walked around the car with me to make sure I was happy with the work that was done. Highly recommend Jones Chevrolet to all my family and friends.Thank you.

My Experience