Jones Autobody & Collision

4.9 (1,062reviews)

99%

(814) 723-4412

21500 Route 6, Warren, PA 16365

99%

21500 Route 6
Warren, PA 16365

Get Directions Website Email

About Jones Autobody & Collision

21500 Route 6
Warren, PA 16365

Get Directions Website Email

Jones Autobody & Collision is a family owned auto repair business that has been serving the community since 1920. Our goal is to provide high quality repairs on a timely manner. We provide a high level of customer communication throughout the repair process including text and email messaging with our customers. We also have a full-service service department and detail shop to meet all your automotive needs.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,062)

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Newest
Rating

681 Customers Rated

5 Stars

55.6% Complete

(591)
4 Stars

5.6% Complete

(60)
3 Stars

1.1% Complete

(12)
2 Stars

0.7% Complete

(7)
1 Star

0.2% Complete

(2)
< 1 Star

0.8% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently express high satisfaction with the quality of repairs, frequently noting their vehicles look brand new upon return. The shop receives strong praise for exceptional communication, including regular text updates and proactive notifications about any delays. Timeliness is a recurring highlight, with many customers reporting their vehicles were completed ahead of schedule. Customers also appreciate the availability of loaner cars, the thoroughness of vehicle detailing upon return, and the friendly, professional staff. A few customers noted isolated concerns about post-repair issues and communication gaps, reflecting areas customers feel could be further refined.

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Service Quality
Timeliness
Communication

"Car looks like its brand new. Customer service was top notch. We brought our car in for an insurance fix and its ..." Read more

"They did excellent work. It was convenient and they had my car done in the time they said they ..." Read more

"... was kept up to date and informed of the process, the repair was done quicker than expected. Everyone I was in contact with was friendly and ..." Read more

"About 4 days ahead of schedule, which was great, I really didnt like my rental car!"

"A week early at that. Never heard of that till now. Will never go to anyone else and 2puld recommend ..." Read more

"... was kept up to date and informed of the process, the repair was done quicker than expected. Everyone I was in contact with was friendly and ..." Read more

"... of, and our Honda looks like new! I was so glad to get the car back looking so good and earlier than I expected." Read more

"There was a delay with parts outside of their control, but I was updated weekly."

"... whole process from start to finish was easy for me. I was kept up to date and informed of the process, the repair was done quicker than expected. Everyone ..." Read more

"They kept me informed online how the repairs were going and when my car would be finished"

"... pay the deductible on the day it was dropped off. I had to stop in ans ask for an update." Read more

"Great work great communication and a speedy turnaround"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication