Gerber Collision & Glass - Jamestown
In operation 85 years.
Gerber Collision & Glass - Jamestown offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was done quickly and it looks great. We were kept up to date every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job was done earlier than expected. Seems like a good job.
Customer Service - 5.0/5.0 -
Kept us updated every step
My Experience - 5.0/5.0 -
Great customer service. Provided updates on the progress of the repairs frequently which was helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair is great
Customer Service - 5.0/5.0 -
Provided updates frequently. Great service
Likely to Recommend - 4.5/5.0 -
I have told many people about the text messaging along the way and how Tyler showed me what exactly was wrong
Repair Quality - 4.5/5.0 -
The team did an amazing job on my car. I gave it a 9 because it took 2 months to get it back.
Customer Service - 5.0/5.0 -
Tyler was amazing and kept me posted the entire time
My Experience - 5.0/5.0 -
I am very pleased with the repair that was done on my Buick Envision. Thanks for keeping me informed every step of the way. I appreciate your team .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my second survey. I am very satisfied with the work performed on my Buick. Thank you to your team.
Customer Service - 5.0/5.0 -
I was sent notifications every step of the way.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good service is hard to find, so I would recommend Gerber
Repair Quality - 5.0/5.0 -
Looks brand new again
Customer Service - 5.0/5.0 -
Great communication and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your associates were very pleasant , knowledgeable, and answered all questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A professional and respectful job well done 👍100%
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pros: car looks great and calibration was expedited to finish on time. Thank you! Cons: automatic text updates are confusing. A phone call would work better.
My Experience - 5.0/5.0 -
Love the work you folks do and very appreciative of the way you do it!
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Liked that I was kept informed on the progress. Truck looks really good
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
What an awesome team- exceptional repair, showed a lot of care and support- literally no worries. Thank you so much for the peace of mind and quality work.
My Experience - 5.0/5.0 -
The car looks good thanks Steve michelson
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Good communication and progress reporting.