Jordan Collision Center

4.5 (1,958reviews)
89%
609 E Jefferson Blvd,  Mishawaka,  IN  46545

In operation 71 years.

The Jordan Automotive Collision Center has been in business for over 5o years. As part of the Jordan Automotive Group, we are proud to be part of our customer's overall Jordan Way experience. Our customers have come to expect nothing less than the very best in automotive collision and automotive refinish work. We are proud to say we were the very first Collision Center in the Michiana area to convert over to waterborne paints. These paints are not only the safest products for our environment to use to repair our customers vehicles but also the same type of paint now used by the majority of automotive manufactures As part of our commitment to leading the way in our industry the Jordan Automotive Collision Center was the first facility in Michiana to become Aluminum repair certified by Ford Motor Company. Jordan is the only area collision center Certified by Ford, FIA and Chrysler. We work with all major insurance providers and welcomes all makes and models of vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,958)

My Experience

Repair was done well. Took a very long time though, 3 weeks to complete. Communication was horrible, couldn't get an update or call back after multiple requests.

Likely to Recommend

For as busy as they were, everything happened very timely and the outcome is flawless. I'm very happy with how things turned out and again appreciate the time that everybody took and the sense of urgency with getting things completed as fast as they could be. Highly recommended and highly satisfied

Repair Quality

It looks amazing! You cannot even tell anything happened

Customer Service

I spoke with Jacob and also Ryan I believe his name was. Both were very kind and patient with me. I had the most interaction with Jessica and I commend her on her ability to provide excellent customer service especially when people are in heightened states of emotion. She was very kind and is great at her job!

Returned Clean

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Repair Quality

Great job. Appreciated Kevin working with his resources to find a way to get my truck thru the shop .

Customer Service

Got a call updating me on the findings which I appreciated

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Repair Quality

Easy to work with. Easy for our insurance agent to work with Jordan, too.

Customer Service

Yes, they had all the papework set. Very clear they knew what they were doing.

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Repair Quality

Paint run on hood

Customer Service

Returned Clean

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Repair Quality

The team was amazing! Everyone was polite, they explained everything to me in detail and made sure I had the best understanding of what was going on with my vehicle. My vehicle was completed sooner than they estimated and it looks like nothing even happened to my front bumper, it looked like brand new!

Customer Service

Returned Clean

My Experience

Jessica was awesome! She does a tremendous great job!

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Repair Quality

They were awesome

Customer Service

Would recommend them to anyone

Returned Clean

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Repair Quality

Fast, professional and quality service.

Customer Service

Returned Clean

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Repair Quality

Good repair, on time

Customer Service

Reception, courtesy driver, and repair supervisor all were friendly and did well

Returned Clean

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My Experience

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Repair Quality

Customer Service

Everyone was friendly and answered any questions I had. Great service!

Returned Clean

My Experience

I an satisfied with what the insurance company allowed you to do. Thank you

Likely to Recommend

Not at all unless you want the run around and expect Nothing done to you car.

Repair Quality

I took my car in on Tuesday May 5th expecting it fixed on Friday may 8th. They did NOTHING! Gave my "folder" to the tech and he did NOTHING!

Customer Service

-1 is what I'd rate them! Vote of no confidence in that shop!

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Employees were wonderful

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Repair Quality

Staff was great. Just wish when more parts are needed ,someone would call so you know it’s taking longer for repairs.

Customer Service

Returned Clean

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My Experience

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