Caliber - Mishawaka

4.8 (2,075reviews)

94%

(574) 217-7204

4110 Fir Road, Mishawaka, IN 46545

94%

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4110 Fir Road
Mishawaka, IN 46545

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About Caliber - Mishawaka

See Photos

4110 Fir Road
Mishawaka, IN 46545

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Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,075)

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Newest
Rating

1,669 Customers Rated

5 Stars

68% Complete

(1412)
4 Stars

8.1% Complete

(168)
3 Stars

1.6% Complete

(34)
2 Stars

1% Complete

(20)
1 Star

0.5% Complete

(11)
< 1 Star

1.2% Complete

(24)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding communication, with many highlighting frequent text updates that kept them informed throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new or better than before, and several appreciating the complimentary interior cleaning and exterior wash as a welcome bonus. Timeliness was generally well-received, with multiple customers noting repairs were completed ahead of schedule. A few customers noted areas for improvement directly from their experiences: some mentioned delays due to parts availability, a small number reported minor quality issues such as paint imperfections or misaligned components requiring return visits, and a couple felt communication could be more personalized rather than relying solely on automated texts. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Communication

"The team at Caliber went above and beyond to restore my truck to the beautiful vehicle it was before the accident. I appreciated ..." Read more

"The workmanship was outstanding. Could not tell where the damage area was. I will highly recommend your business to others."

"The car was returned to me with scuffs all over the area they worked on. I brought it back and the manager ..." Read more

"Awesome repair job"

"Great job! Very professional"

"... insurance, and scheduling the repair was so simple. I appreciated the text updates because it let me know what to expect. Customer service was excellent. With ..." Read more

"... going into detail of what was going to be done and great communication throughout the whole process." Read more

"The communication from day 1 has been phenomenal. I appreciate the updates and quick answers."

"... customer satisfaction. Communication could improve - automated texts are heavily relied on. I talked to at least 4 different people about my ..." Read more

"... experience was very positive. One critique would be that we would have liked a bit more detail in our email updates on the status of our vehicle. In particular, information ..." Read more

Service Quality
Communication

Service Quality
Communication

"The team at Caliber went above and beyond to restore my truck to the beautiful vehicle it was before the accident. I appreciated ..." Read more

"The workmanship was outstanding. Could not tell where the damage area was. I will highly recommend your business to others."

"The car was returned to me with scuffs all over the area they worked on. I brought it back and the manager ..." Read more

"Awesome repair job"

"Great job! Very professional"

"... insurance, and scheduling the repair was so simple. I appreciated the text updates because it let me know what to expect. Customer service was excellent. With ..." Read more

"... going into detail of what was going to be done and great communication throughout the whole process." Read more

"The communication from day 1 has been phenomenal. I appreciate the updates and quick answers."

"... customer satisfaction. Communication could improve - automated texts are heavily relied on. I talked to at least 4 different people about my ..." Read more

"... experience was very positive. One critique would be that we would have liked a bit more detail in our email updates on the status of our vehicle. In particular, information ..." Read more

Anne (Subaru owner) reviewed 9/24/26

The team did an excellent job on my repair! Everything looks flawless and communication was incredible. They had the car finished quicker than I expected.

Sherrie (Acura owner) reviewed 9/24/26

This would be a 10 if it had been done the first time as good as the 2nd time.

Victor (Kia owner) reviewed 9/24/26

Everyone was friendly and helpful and did a good job on my car. I will return again when needed.

Wayne (Ford owner) reviewed 9/21/26

Michael (Toyota owner) reviewed 9/15/26

Always reliable and professional. Very happy with the extensive work done on our car.

Shelley (GMC owner) reviewed 9/14/26

Brandon was great to work with and kept me informed about the progress throughout my vehicles repairs.

Dennis (Toyota owner) reviewed 9/10/26

Already told others

Looks very nice. Well done!

Constant updates.. ++++++

Mark (Jeep owner) reviewed 9/2/26

Paint/body team did a fantastic job on repairing the vehicle.Brandon was very professional and kept me informed of the repair status.Every one in the office was friendly and courteous.

John (Lincoln owner) reviewed 9/2/26

Anthony really made my experience. He was thorough and personable.

William (Jeep owner) reviewed 9/1/26

The workmanship was outstanding. Could not tell where the damage area was. I will highly recommend your business to others.

Dayana (Chevrolet owner) reviewed 8/31/26

Ryan (Chevrolet owner) reviewed 8/31/26

Theodore (Toyota owner) reviewed 8/30/26

I personally feel that the level of detail in the repair made it better than it was originally. 10/10

Curtis (GMC owner) reviewed 8/29/26

Josephine (Chevrolet owner) reviewed 8/23/26

My car looks new again

Telisa (Nissan owner) reviewed 8/20/26

Although it took longer for the job took longer than anticipated through no fault or their own. They went out to make sure that all our needs were met. Not to mention they did a fabulous job.

Edward (Honda owner) reviewed 8/20/26

Eleanor (Chrysler owner) reviewed 8/19/26

I was very happy either the repairs on my car as well as the great customer service and the timely manner in which they finished my vehicle💙

Joseph (Dodge owner) reviewed 8/18/26

Matthew (Toyota owner) reviewed 8/18/26

Your team was very professional and made everything seamless. Great job!! Thank you

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view more shops in: Mishawaka | 46545

Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Caliber - Mishawaka

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About Caliber - Mishawaka

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Schedule an estimate appointment

Reviews (2,075)

1,669 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 3.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0