Gates of Granger

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Communication was fantastic!

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My Experience - 5.0/5.0 -

Did a great job and communication was fantastic

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good job on the repair.

Customer Service - 5.0/5.0 -

Very helpful.

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Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Communication! Updates were great. And my car was like brand new when I picked her up. A++

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work great communication. Thank you.

Customer Service - 5.0/5.0 -

Step-by-step communication was very helpful

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My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Took longer than estimated

Customer Service - 4.5/5.0 -

They had to make calls on the amount before I could complete my pickup. Apparently waived deductible wasn’t relayed to them

My Experience - 5.0/5.0 -

Great service, very easy to work with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Communication was excellent and the car looks like new

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very Professional

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

I was very impressed

Repair Quality - 5.0/5.0 -

Fast service friendly but also professional staff.

Customer Service - 5.0/5.0 -

Very good everyone was very helpful

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My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you for keeping me updated every step of the way!

Customer Service - 5.0/5.0

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My Experience - 0.0/5.0 -

All employees and the standard of work was great! I was very frustrated with the fact that my repairs took 5 weeks

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

The communication throughout was great, and the repairs were done well, my only issue is the grime and stuff on the interior of the car when I picked it up. Even part of a dirty handprint on the fabric piece between the windshield and front passenger door. It’s a brand new car, I’ve only had it a month and now I’m going to have to find a way to get that cleaned.

Customer Service - 5.0/5.0 -

Great communication throughout, they made it easy to find out how things were coming along and set up drop off and pick up times.

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My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job can't even tell it was ever damaged

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service! In and out no hassle.

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

My drive side window is still rattling and there’s what looks to be a popped bubble where my paint was done. Other than that, looks great!

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

They did an excellent job. From the receptionist up front, to the sweet young lady who took care of calling me or texting me to keep me informed. Not to mention all the gentleman who worked on making my vehicle look perfect with all the hard work they done. A big thank you to all! I will highly recommend Gates of Granger!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They all worked together like a fine oiled machine. I appreciate them keeping me updated on the work going on. I would recommend all my friends and family to go to Gates of Granger, they are incredible! Thank you...!Ann Leiler

Customer Service - 5.0/5.0 -

Customer service was incredible! Each one needs to receive a badge with their name and a rose 🌹

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Likely to Recommend - 5.0/5.0 -

Most definitely would refer Gates body shop in Granger.

Repair Quality - 5.0/5.0 -

Gates body shop did a great job they notified me with information about my vehicle I'm very satisfied with the work. I would definitely refer your body shop I appreciate y'all.

Customer Service - 5.0/5.0 -

I was very satisfied a job well done.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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