Caliber - Granger

4.9 (242reviews)
97%
51111 Bittersweet Rd,  Granger,  IN  46530

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (242)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional communication and customer service, with regular text updates keeping them informed throughout the repair process. The quality of repairs is highly regarded, with many noting their vehicles look like new or even better than before. Staff members are frequently described as professional, friendly, and helpful. Timeliness is generally excellent, with many repairs completed ahead of schedule. Customers appreciate the thorough explanations provided during drop-off and pickup, the attention to detail in repairs, and additional services like vehicle cleaning. The shop demonstrates strong coordination with insurance companies and rental agencies. While there were isolated instances of delays due to parts availability or minor oversights, the overwhelming majority of customers express high satisfaction and willingness to recommend the shop to others.
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"Excellent service, completed the work early and under budget! Staff was superior and very helpful! Would recommend ..." Read more
"... me updated on what was happening with my vehicle. My car was as good as new and done earlier than expected! They also swept and cleaned this inside of my car ..." Read more
"Way ahead of promised and my expectation"
"Excellent work and done sooner than quoted!👍"
"... expected. They explained everything clearly, and had my car back in less than 2 weeks! What really stood out was their attention to detail ..." Read more

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Returned Clean

My Experience

Car is nice and clean. Thanks

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Excellent job best collision repair experience of my life. Hopefully i never need your services again but if I do ill be back!

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Returned Clean

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Very satisfied with your repairs , this is the 2nd time I have had a repair with Caliber. Both experiences have been amazing from start to finish.

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My Experience

Thank you for working diligently to get the truck finished for us.

My Experience

Excellent service, completed the work early and under budget! Staff was superior and very helpful! Would recommend 100%.

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My Experience

Dom was super sweet and helpful. I loved the updates on the status of my car and where at in the process it was.

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Returned Clean

My Experience

I am absolutely thrilled with my experience at Caliber Collision! The repair to my roof turned out great, and the quality of the work exceeded my expectations. Dom was fantastic throughout the entire process. Before I left my vehicle, he carefully went over all of the planned repairs, and when I picked it up, he took the time to explain everything that had been completed. His communication and attention to detail gave me confidence that my car was in good hands. The entire staff was friendly and professional, and I especially appreciated receiving text updates almost daily so I always knew the status of my vehicle. I couldn’t be happier with the results and the customer service. I would 100% recommend Caliber Collision to anyone needing vehicle repairs!

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My Experience

They did a great job worked fast and kept me updated

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It was more them my other price

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Good job

My Experience

Very good in everything

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My Experience

The people at Caliber are very nice. Christie is very professional and helpful.

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I believe that I already filled this out but I was very satisfied with the service at Caliber especially Christie at the front desk.

Customer Service

Returned Clean