CARSTAR Tyler’S Collision Center

4.7 (1,969reviews)
93%
2550 South 11th Street,  Niles,  MI  49120
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Shop AssistantSparkles

Carstar-Tyler Collision Center is a dealer owned collision repair center servicing all makes and models. We offer full collision services and strive for 100% customer satisfaction on every job. At Tyler's Collision Center, you are not just a car to repair or a number, you are first and foremost a customer with needs, and we will try to meet all of them with top notch service, excellent customer relations, and guaranteed repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,969)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting that vehicles were returned looking brand new, with excellent paint matching and flawless finishes. Timeliness is a strong highlight, as numerous customers reported their vehicles being completed ahead of schedule. Communication via text updates was widely appreciated, keeping customers informed throughout the repair process. The front office staff received frequent compliments for being friendly, professional, and helpful, including assistance with insurance coordination and rental car arrangements. Many customers also expressed pleasant surprise at receiving their vehicles cleaned inside and out. A few customers noted areas for improvement directly in their feedback, including requests for more detailed progress updates, concerns about interior cleanliness upon vehicle return, and isolated issues with incomplete repairs or unresolved follow-up calls.
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"... with me via text about the status of my car and even finished a day before the original quote. They handled everything with my insurance so that ..." Read more
"Repairs were perfect and car was finished delivered spotless ahead of estimated repair time."
"The body work was great but we had to wait 2 weeks to get the car back and then it was very dusty inside."

My Experience

They were able to get my car in and repaired quickly, it looks great.

Likely to Recommend

Even with the small mark on the hood, I had no problem with them fixing it in a timely manner "immediately" and I appreciated good customer service which is hard to get these days.

Repair Quality

When I originally came to pick up my jeep, there was a spot on the hood that I was not real happy with, looked liked something just knicked the hood after being painted. I told them that it was not acceptable, they took it straight back in and had it ready in 24 hours. Looks good and done in a timely manner, So overall it was a pretty good experience.

Customer Service

Alishia was very nice and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Did an outstanding job

Customer Service

Great

My Experience

Likely to Recommend

Great experience all around.

Repair Quality

They did a flawless job fixing my car after an accident! I am very impressed with the work and the timeframe it was finished in. Very professional and polite staff as well!

Customer Service

Wonderful staff. Very knowledgeable and kind.

Returned Clean

My Experience

Great communication. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Our vehicle was in your shop a long Time but you all did a awesome job thank u.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fast and Great service no issues. Would definitely recommend

Customer Service

Wonderful

Returned Clean

Likely to Recommend

Repair Quality

They did a very good job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Dennis and team did a remarkable job repairing the family van after a collision with a deer. Great communication and better results.

Customer Service

Returned Clean

My Experience

Definitely pleased with my service the staff was great and the price of my repair was extremely reasonable It was a great surprise to have my equinox returned so quickly and cleaned inside and outside THANK YOU 😊

Likely to Recommend

Hopefully they will follow up

Repair Quality

Still waiting to hear from Dennis as my equinox is still NOT FIXED 5

Customer Service

Still waiting for an update

Returned Clean

Likely to Recommend

Repair Quality

It looks really great. Im satisfied

Customer Service

Very satisfied with service and treatment

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job, finished earlier then expected!

Customer Service

Returned Clean

Likely to Recommend

Everyone from front office to all the staff were pleasant to work with.

Repair Quality

Customer Service

Returned Clean

My Experience

The office was very nice and helpful, the work was perfect 👍

Likely to Recommend

Repair Quality

The front office was extremely nice and helpful with my questions

Customer Service

couldn't be better