CARSTAR Gurley Leep Collision Express South Bend

4.6 (360reviews)
91%
320 E Ireland Rd,  South Bend,  IN  46614
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Shop AssistantSparkles

In operation 28 years.

If you need auto body repair work in South Bend, you need CARSTAR. Our body shop does the best collision repair in the city. With our high-quality dent repair, we’ve got all you need for an expert auto body repair. At CARSTAR, we provide a full range of auto body repair services, from fixing small dents and scratches to fully restoring your vehicle to its pre-accident state. Whether you’ve been in a collision, experienced storm damage, or simply want to give your car a makeover, we're here to help you get back on the road! Our services feature cutting-edge collision repair technology, highly trained technicians, and exceptional customer service to ensure your complete satisfaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (360)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent customer service, with staff being described as professional, friendly, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look like new or better than before. Communication throughout the repair process is frequently highlighted as exceptional, with customers appreciating being kept informed of progress and delays. Timeliness is generally good, though some customers experienced delays due to parts availability or calibration issues, which were handled professionally. The shop demonstrates strong follow-up service and willingness to address any concerns that arise after completion.
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"Everyone was exceptionally professional and they were there to help you can't say enough ..." Read more
"customer service was excellent. They were friendly and helpful."
"They made everything so easy, even the rental car."
"The guys were great to work with. No problems."
"Great customer service! All questions were answered and service was quick!"
"As previously stated, I was kept informed throughout the process."
"Great communication!!"
"Poor communication"

My Experience

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Repair Quality

Customer Service

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Great job

Repair Quality

Great service

Customer Service

Ron did a great job explaining everything

Returned Clean

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Returned Clean

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I would recommend to anyone looking for high quality work.

Repair Quality

My service advisor was friendly and kept me informed throughout the process. The work was high quality and the finished product was excellent. I would trust the Gurley Leep Carstar with my Audi any day.

Customer Service

Returned Clean

Likely to Recommend

These guys are the best!

Repair Quality

Excellent communication with me, the rental car company and the insurance company. The workmanship is top notch, it was quick and right. Follow-up was a breeze and secondary issues were taken care of.

Customer Service

The guys were great to work with. No problems.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Returned Clean

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My Experience

Friendly people easy to talk would recommend this body shop to my family n friends

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Repair Quality

One point off for the length of time to complete repairs

Customer Service

Returned Clean

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Repair Quality

Austin was very helpful and did a great job letting me know what was going on with my vehicle.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

For a relatively small repair, I don’t think it should have taken over 2 weeks to complete.

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Returned Clean

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Repair Quality

Great job!

Customer Service

Professional grade

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Repair Quality

Customer Service

Ron was amazing. He was patient with any questions I had and he explained what needed to be done in great detail and hurried. I appreciate that.

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Returned Clean

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Repair Quality

It was great. A major job was done within a week and my car looks like it is new again. My advisor was Ron. Very thorough and professional.

Customer Service

Ron took time to ensure the parts were ordered in advance so there were no delays. I received my beautiful repaired car when he promised me. He was great to work with

Returned Clean

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Repair Quality

Work was completed timely and results were excellent looking.

Customer Service

Austin Rhodes did a great job of staying in touch with me and making sure the job was completed correctly.

My Experience

My truck looks amazing

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My Experience

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